Clinical Application Specialist

Role Overview

The Clinical Application Specialist (CAS) is responsible for delivering world-class clinical education, procedural support, and practice integration to physicians and clinical staff utilizing Iantrek's glaucoma technologies. This role plays a critical part in ensuring surgeons and care teams achieve consistent procedural success, strong patient outcomes, and sustained clinical adoption.

The Clinical Application Specialist partners closely with Sales, Clinical Affairs, and Commercial leadership to support surgeon training, procedure adoption, and practice integration. The CAS will provide hands-on procedural support, clinical education, and ongoing training to ensure physicians and staff are confident and proficient in the use of Iantrek technologies.

This role serves as a trusted clinical partner to surgeons and their teams, helping practices successfully integrate new surgical techniques into their workflow while maintaining the highest standards of patient care and clinical outcomes.

Key Responsibilities

• Provide hands-on clinical training to surgeons, fellows, residents, and clinical staff on the safe and effective use of Iantrek technologies.
• Provide in-person support during initial cases and complex procedures to ensure surgeon confidence and successful implementation.
• Attend surgical procedures to support physician adoption, reinforce best practices, and optimize surgical outcomes.
• Train physicians and staff on patient selection, surgical technique, post-operative care, and clinical workflow integration.
• Conduct practice-based training programs including in-office education, procedural support, and staff workflow training.
• Lead wet labs, surgical training programs, and educational events to expand physician proficiency.
• Identify and address clinical or operational barriers that may impact technology adoption.
• Support surgeons and staff in optimizing patient identification and conversion within glaucoma treatment pathways.
• Partner with SGMs to prioritize target accounts, align on territory business plans, support execution of growth strategies at the practice level.
• Participate in sales calls, business reviews, customer meetings to provide clinical expertise that advances adoption and utilization.
• Support new product launches & commercial campaigns by aligning clinical training activities with promotional priorities and territory goals.
• Provide timely field feedback on competitive activity, pricing dynamics, and adoption trends to inform commercial strategy and messaging.
• Help identify, develop, & nurture key opinion leaders and practice champions who can drive broader market awareness & procedure growth
• Provide follow-up training and education as practices gain experience.
• Serve as a clinical resource and subject matter expert for assigned accounts.
• Capture and communicate the "voice of the customer" to internal teams to support product development and training improvements.

Education & Experience

• Bachelor's degree required; clinical or life sciences discipline preferred.
• 3+ years of clinical, surgical support, or training experience in medical device, ophthalmology, or healthcare.
• Experience supporting ophthalmic surgery or glaucoma procedures strongly preferred.
• Experience providing physician training, surgical support, or clinical education in a medical device environment preferred.
• Strong understanding of ophthalmology, glaucoma disease management, and surgical workflows preferred.
• Excellent communication and presentation skills with the ability to train physicians and clinical teams.
• Ability to build trusted relationships with surgeons and healthcare professionals.
• Strong problem-solving skills and ability to address clinical and operational adoption challenges.
• Ability to collaborate cross-functionally with commercial and clinical teams.
• Comfortable working in a fast-paced, high-growth commercial environment.
• Ability to travel 60-75% to support physician training, surgical cases, and clinical education programs.
• Valid driver's license and ability to travel within assigned territory.