Clinical Aid/CNA

Prepares patients for clinical encounters to include basic patient screening and collection of health history.

Minimum Qualifications

• Education: High School Diploma or Equivalent
• Graduation from Nurses Aide Program preferred
• Experience: One-year recent experience in direct customer service
• Current Alaska Nurse Aide Certification preferred
• Cultural competence in working with diverse populations required
• Current certification in BLS

Essential Functions

• Report to work as scheduled on time and prepared to start working.
• Remain at work for their entire work schedule.
• Greets and rooms patients and provides appropriate information at end of visit.
• Assists in pre-visit preparation by pulling patient pre-visit information for daily team huddles.
• Takes vital signs for provider e.g. height, weight, blood pressure, temperature, etc. according to protocol.
• Enters patient data into electronic health record and/or paper chart.
• Reviews patient record according to protocol to assess/assure provider has information e.g. lab, health history within last year, x-ray results, PHQ, other health screening questionnaires to prepare patient for clinical visit.
• Obtains and enters screening questionnaires including PHQ, etc. per protocol.
• Ensures appropriate progress paperwork is completed (agency physical exam questionnaire, etc.) and available for provider.
• Schedules and coordinates referral appointments for patients in your provider panel.
• Tracks outstanding referrals and diagnostic imaging and labs orders.
• Enters in and tracks patient recalls (mammograms, hypertension, diabetes, flu vaccine, normal paps, etc.).
• Sends result letters to patients according to protocol.
• Identifies and immediately reports abnormal vital signs to provider.
• Sets up for clinical procedures e.g. pap, toe nail removals, etc. according to protocol.
• Schedules patient appointments in clinic at provider request.
• Cleans rooms between patients.
• Terminally cleans and restocks exam rooms at end of day.
• Performs CLIA waived lab tests for provider according to protocol and within scope of practice.
• Assists CSSII/III as needed.
• Completes and processes health center forms (Breast & Cervical Health Check) according to protocol.
• Uses specialized office and basic medical equipment according to manufacture instructions and clinic protocols.
• Integrates work with other staff to ensure timely and accurate patient flow.
• Participates in meetings.
• Complies with centers policies and procedures.
• Other duties as assigned.

Knowledge, Skills and Abilities

• Current computer skills.
• Knowledge of common outpatient documentation.
• Knowledge of common office equipment (copier, fax, printer, etc.).
• Excellent oral and written communication skills.
• Ability to organize and prioritize tasks.
• Ability to work under pressure.
• Strong attention to detail and problem-solving skills.
• Ability to work independently and as a team member.