| Location | Pittsburgh, Pennsylvania |
Clinic Support Specialist
Join a Team That Helps People Hear Better Every Day!
At Hearing Unlimited, we believe every patient deserves an exceptional experience from the moment
they walk through our doors. We're looking for a Clinic Support Specialist who is flexible, organized, and
passionate about providing outstanding customer service while supporting our front office teams across
multiple clinic locations.
If you enjoy variety in your workday, love helping people, and thrive in a fast-paced healthcare
environment, we'd love to meet you!
Schedule:
• Monday – Friday
• 7:30 AM – 4:00 PM
• No evenings or weekends
Work Locations:
• North Huntingdon
• Monroeville
• Harmarville
• Penn Hills
• Jefferson Hospital
The Clinic Support Specialist provides approximately 20 weeks of scheduled coverage each year for
Front Office Managers during vacations, PTO, and other planned absences. The remainder of the year is spent supporting our clinics based on staffing needs, training assistance, and operational priorities.
What You'll Do
As a Clinic Support Specialist, you'll serve as the go-to front office professional, providing coverage and support wherever it's needed most.
Your responsibilities include:
Covering Front Office Managers during vacations, PTO, and unexpected absences
Traveling to any Hearing Unlimited office location as assigned
Greeting patients with warmth and professionalism
Confirming appointments and helping maintain full provider schedules
Scheduling appointments according to Hearing Unlimited guidelines
Checking patients in and out
Answering incoming calls and making outbound patient calls
Collecting payments and maintaining accurate patient records
Verifying insurance and updating patient information
Assisting with hearing aid inventory and office supplies
Supporting providers and helping ensure smooth daily clinic operations
We're Looking For Someone Who Is:
Friendly and compassionate
Highly organized
Adaptable and flexible
Dependable and self-motivated
Detail-oriented
Comfortable multitasking in a fast-paced environment
A strong communicator
Qualifications Preferred:
• Previous medical front office experience
• Appointment scheduling experience
• Insurance verification experience
• Electronic Medical Record (EMR) experience
• Inventory management experience
• Customer service background helpful
Hearing healthcare experience is a plus—but we're happy to train the right person!
Benefits - We value our employees and offer a competitive benefits package, including:
Paid Vacation
Paid Time Off (PTO)
Paid Holidays
Monday–Friday work schedule
Supportive and team-oriented work environment
Opportunity to work with an organization dedicated to improving lives through better hearing