Clinic Supervisor, Ophthalmology

EyeCare Partners is the nation's leading provider of clinically integrated eye care. Our national network of over 300 ophthalmologists and 700 optometrists provides a lifetime of care to our patients with a mission to enhance vision, advance eye care and improve lives. Based in St. Louis, Missouri, over 650 ECP-affiliated practice locations provide care in 18 states and 80 markets, providing services that span the eye care continuum. For more information, visit www.eyecare-partners.com.

Job Title: Clinic Supervisor

Company: Vitreous Retina Macula Specialists of New Jersey

Location: Millburn, NJ

Travel:  Travel to our other office in Somerset, NJ is required as needed. We do pay mileage reimbursement!

Perks

• Full Benefits Package - Medical, Vision, Dental and Life Insurance
• 401k + Employer Matching
• Paid Time Off (PTO) and Paid Holidays
• Paid Maternity Leave
• Eyecare Certification Reimbursement
• Competitive Base Pay
• Employee Discounts

Hours

• Full Time
• Our offices are open Monday-Friday 7:45am-7pm, Saturday 7:45am-1pm
• Your shifts will fall within these hours, and you must have open availability to work any shift
• You may need to work a little earlier/later as needed

Requirements

• High School Diploma or GED equivalent required
• Favorable result on Background Check required
• Minimum of 3 years of management experience required, preferably in the medical field 
• Minimum of 1 year of experience working in an Ophthalmology clinic as a Technician is required; experience in retina is preferred
• Current Certified Ophthalmic Assistant (COA) or Certified Ophthalmic Technician (COT) certification or a related area of study preferred

JOB SUMMARY

A Clinic Supervisor is a highly engaged leader that possess a high level of acuity in business acumen and is focused on developing a patient-focused team that is goal-oriented.

ESSENTIAL RESPONSIBILITIES

• Execute day-to-day operations of the office by ensuring the following is completed:

• Employee scheduling, weekly meetings, report generation, inventory assessment, supply ordering, employee training and other duties as assigned or needed within the office

• Provide guidance on ophthalmic equipment usage, proper medical chart handling, insurance, and billing, policies and procedures, and computer software

• Compile operational reports to gain a strong insight into the business and how to direct the team on what needs to be done to fix focus areas

• Lead the clinic by guiding staff to success through focused support and coaching

• Ensure adherence to quality of care standards and foster culture of superior patient care

• Enhance processes and workflow by taking initiative to build action plans to increase the efficiency and profitability of the office

• Collaborate with Practice Manager and HR on employee relations and recruitment needs

• Collaborate with other Clinical Supervisors and Managers to develop creative approaches to areas of improvement

• Actively engage in constructive conversations with employees to help address improvement areas and formulate follow-up actions

• Actively train employees on how to provide a world-class patient experience

• Act as the liaison between employees and the Practice Manager and Corporate

• Motivate employees by remaining positive and communicating any changes or news in a supportive and constructive way

• Ensure the office and employees are always compliant with HIPAA

• Other duties as assigned

QUALIFICATIONS

• Demonstrates knowledge of ophthalmology clinical processes and workflow, and understands medical and ophthalmic terminology
• Ability to interact with all levels of employees in a courteous, professional manner at all times
• Exhibit fair and compassionate leadership
• Desire to gain industry knowledge and training
• Demonstrates initiative in accomplishing practice goals
• Consistently creating a positive work environment by being team-oriented and patient-focused
• Reliable transportation that would allow employee to go to multiple work locations with minimal notice when applicable
• Ability to work weekends when applicable
• Commitment to work over 40 hours to meet the needs of the business
• Favorable result on background check required
• Must be able to provide proof of identity and right to work in the United States

EDUCATION AND/OR EXPERIENCE 

• High school diploma or GED equivalent required
• Minimum of 3 years of management experience required, preferably in the medical field 
• Minimum of 1 year of experience working in an Ophthalmology clinic is required; experience in retina is preferred

LICENSES AND CREDENTIALS 

• Current Certified Ophthalmic Assistant (COA) or Certified Ophthalmic Technician (COT) certification or a related area of study preferred

SYSTEMS AND TECHNOLOGY  

• Proficient in Microsoft Excel, Word, PowerPoint, Outlook

If you need assistance with this application, please contact (636) 227-2600. Please do not contact the office directly - only resumes submitted through this website will be considered.

EyeCare Partners is an equal opportunity/affirmative action employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.