Manages the practice of professional nursing and patient care delivery within Ambulatory Operations. Provides clinical supervision and is responsible for daily operations of ambulatory clinics. Primary responsibilities include human resource management, financial management, and performance improvement activities. Works collaboratively with the Medical Director and Patient Access leadership to optimize patient access, operational efficiency, practice productivity, patient satisfaction, and team member engagement. All responsibilities are fulfilled consistent with the mission, vision, and values of UVA Health and grounded by the American Organization of Nurse Leader Core Competencies.
Creates, monitors, and analyzes budgets to explain variances and conduct ongoing evaluation of productivity and participates in capital budgeting process. Develops and implements staffing models and plans to support within and top of scope practice and to support provider templates and patient population needs. Interviews, selects, mentors, and evaluates clinical and administrative team members. Facilitates orientation and onboarding activities, evaluation of effectiveness of orientation. Responsible for continuous performance management and professional development of clinical team members and conducts formal performance appraisals. Administers corrective performance counseling and administrative action appropriately. Assesses team member satisfaction and develops and implements strategies to promote retention and to recognize and reward team members.
Leads performance improvement activities, identifying key performance indicators, evaluating performance data, and responding to outcome measure findings. Assesses patient experience data and develops strategies to address satisfaction issues. Promotes evidence-based practices, monitors patient safety, reports adverse events, and facilitates real-time-root-cause problem solving. Supports a culture of innovation by integrating technology into patient care processes and using information systems to support business decisions. Facilitates change and participates in project management and strategic planning activities within Ambulatory Operations to enhance the UVA Health strategic plan.
Builds and maintains strong interdisciplinary relationships through influence, communication, collaboration, and shared decision-making, and understands components of culture competence as applicable to the healthcare workforce. Monitors and promotes workplace safety requirements and maintains survey and regulatory readiness. Practices ethical behavior and supports nursing standards and scopes of practice. Maintains clinical competency to provide patient care as needed. Assumes responsibility for own professional growth and development. Performs other related duties as assigned.
Minimum Requirements:
Education: Bachelor of Science in Nursing from accredited nursing program. Masters degree in related field within 5 years of hire.
Experience: 3 years of progressively more responsible experience as a registered nurse in a patient care environment required.
Licensure: License to Practice as a Registered Nurse in the Commonwealth of Virginia required. American Heart Association AHA Health Care Provider BLS certification required. Valid Virginia Drivers license required for managers with responsibility operations in multiple locations. Must have applicable specialty certification at hire or within 3 years.
Physical Demands:
This is primarily a sedentary job involving extensive use of desktop computers. The job does occasionally require traveling some distance to attend meetings and programs.
Starting Base Rate: $104,062.40 annually. Individual compensation will be determined by the selected candidates qualifications, previous work experience, and/or education.
Job Profile: J1639 - Nurse Manager Ambulatory
Career Stream and Level: Management-M2
The University of Virginia is an equal opportunity employer. All interested persons are encouraged to apply, including veterans and individuals with disabilities. Learn more about UVAs commitment to non-discrimination and equal opportunity employment.