Communication Skills, Computer Maintenance, Criminal Justice, Customer Support/Service, Desktop Administration, Desktop PC, Emulators, Government, Hard Drives, Hardware Repair, Identify Issues, Information Technology & Information Systems, Laptop PC, Local Area Network (LAN), Microsoft Office, Microsoft Outlook, Microsoft Windows Operating System, PC Software, Peripheral Hardware, Printers, Problem Solving Skills, Software Administration, TCP/IP (Transmission Control Protocol/Internet Protocol), Technical Support, VPN (Virtual Private Network), VoIP (Voice over IP)