Auto Insurance, Community and Social Services, Consulting, Crisis Management, Customer Support/Service, Customer Training, Customer/Client Research, Driver's License, High School Diploma, Needs Assessment, Psychiatry and Mental Health, Resolve Customer Issues, Telehealth, Treatment Evaluation
LOCATION
cincinnati, OH
POSTED
30+ days ago
Client Support Specialist:
The Client Support Specialist is to perform the essential duties associated with supporting the Client to function more effectively and independently in the community in which he/she/they reside.
Qualifications
A high school diploma/GED plus 3 years of relevant field experience
OR
An Associate's, Bachelor's, or Master's Degree in a related field
AND
a valid driver's license, car insurance, and reliable transportation
Duties and Responsibilities
Consult and collaborate with a licensed mental health clinician regarding client biopsychosocial needs.
Assist in the coordination of individualized service plans to identify strategies and/or treatment supports to address client needs.
Utilize evidenced based interventions to enhance or restore client's daily functioning and to avoid more restrictive levels of care.
Provide client (and family when appropriate) with referrals and linkage to community services.
Symptom monitoring and ongoing assessment of client needs.
Coordinate and/or assist in crisis management and client stabilization as needed.
Participate in community outreach on behalf of client and systems.
Educate and train client (and family when appropriate) according to assessed needs, abilities and readiness to learn.
Assist in the facilitation and coordination of telehealth diagnostic evaluations and/or treatment services.
Facilitate psychoeducational and skill-based groups as needed.