At The Rustman Agency, we help families protect their financial futures through life insurance, final expense, and mortgage protection services. Our mission is rooted in service, integrity, and building lasting relationships. We're growing fast—and looking for people who want to grow with us.
We’re looking for a motivated and service-minded Client Success Trainee to join our team. This is an entry-level, remote position with 100% commission earnings—perfect for someone eager to start a meaningful career while learning hands-on. You’ll receive full training and mentorship while helping clients understand and maintain their insurance coverage.
Learn our systems, products, and client service approach through structured training
Support clients during the onboarding process and throughout the policy lifecycle
Assist with coverage reviews and help answer basic policy questions
Maintain regular contact with clients to ensure satisfaction and retention
Escalate complex client needs to senior team members as needed
Track client interactions and feedback using CRM tools
Participate in team meetings and coaching sessions
100% Commission – Earn based on your performance, with no cap
Work From Home – Fully remote, flexible schedule
Comprehensive Training – No experience necessary; we teach you everything
Growth-Focused Culture – Room to grow into senior client or sales roles
Supportive Team Environment – You’re never on your own
Strong communication and interpersonal skills
Eagerness to learn and grow in a professional environment
Ability to manage your time and stay organized while working remotely
Customer service experience is a plus, but not required
Life & Health insurance license or willingness to obtain within 30 days
Ready to build a career with purpose and flexibility?
Apply today to join The Rustman Agency as a Client Success Trainee!