Client Success Specialist

MBI Direct Mail, Inc.

DeLand, FL

JOB DETAILS
JOB TYPE
Full-time
SKILLS
Customer Relationship Management (CRM), Customer Support/Service, Dental Insurance, Direct Mail, Leadership, Management of Information Systems/Technology (MIS), Microsoft Excel, Microsoft Outlook, Microsoft Word, Multitasking, Organizational Skills, Printing, Project Control, Project Execution, Project/Program Coordination, Time Management, Vision Plan
LOCATION
DeLand, FL
POSTED
22 days ago

Pay: $50,000.00 - $60,000.00 per year

Job description:

Client Success Specialist (High-Performance Role | DeLand, FL)

If you’re the type of person who thrives under pressure, and takes ownership of outcomes, this role is built for you.

We’re looking for a high-performing Client Success Specialist to take full control of project execution—from quote to production—and ensure every job is delivered accurately and on time.

What You’ll Own

  • End-to-end execution of client projects
  • Direct communication with clients and internal production teams
  • Turning complex client requirements into flawless execution plans
  • Managing multiple fast-moving projects without missing details
  • Preventing errors before they happen—not fixing them after

Who Thrives Here

  • You’re extremely detail-oriented—errors bother you
  • You move fast without sacrificing accuracy
  • You can juggle multiple priorities and still stay organized
  • You take full ownership, not just complete tasks
  • You stay calm and solution-focused under pressure

What You Bring

  • 2+ years in client service, project coordination
  • Strong systems/technical skills (Excel, Outlook, Word, CRM, MIS)
  • Experience in printing, direct mail, or digital experience is a big plus

Compensation & Growth

  • $50,000–$65,000 base + $1K–$5K performance bonuses
  • Monthly + quarterly incentives tied to accuracy and output
  • Clear path for advancement

Benefits

  • Health, Dental & Vision Insurance
  • Paid Time Off & Paid Holidays
  • Employee Stock Ownership Plan (ESOP)
  • 401(k) available
  • Highly engaged, experienced leadership team

DeLand, FL (In-Person Only)

If you’re looking for an easy, low-accountability role—this isn’t it.
If you want to own your work, grow fast, and be part of a high-performing team, apply now.

Powered by JazzHR

About the Company

M

MBI Direct Mail, Inc.