Job Title: Client Services Specialist II
Location: Franklin, TN 37064 (Hybrid – onsite Tue–Thu; WFH Mon & Fri)
Pay Rate: $17.50/hr W2
Contract: 6 months
Start Date: February 2, 2026 (mandatory)
Role Summary:
Credentialing and data-entry focused role responsible for reviewing, validating, and maintaining provider/producer information in credentialing systems. Supports agent onboarding, licensing verification, and data integrity activities.
Key Responsibilities:
Review, analyze, and validate provider/producer data against credentialing requirements
Process agent onboarding contracts and verify insurance licenses/appointments
Maintain accurate records across credentialing databases and systems
Work directly with agents to ensure records are complete and compliant
Research and resolve data integrity issues using multiple systems and websites
Required Qualifications:
1–3 years of customer service experience (insurance knowledge a plus)
Strong attention to detail, analytical, and research skills
Ability to manage multiple priorities and handle confidential information
Excellent written and verbal communication skills
Proficient in Microsoft Office (Word, Excel, Access) and internet tools
Ability to work independently with minimal supervision
Education:
High School Diploma required; Associate's degree preferred
Additional Details:
Interviews conducted via Microsoft Teams