We are seeking a dependable, customer-oriented individual to join our Client Services team, serving as a central liaison across departments such as clinical lab, R&D, sales, and insurance. This role involves verifying patient information, managing documentation, providing support to healthcare professionals and patients via email and phone, coordinating sample logistics, and maintaining confidentiality in compliance with HIPAA. Ideal candidates will have a high school diploma (associate's or bachelor's preferred), 0-2 years of healthcare-related data entry and client support experience, familiarity with CRM systems, and strong communication skills. The position offers insight into genetic testing processes and product development within a collaborative, detail-focused environment, suitable for recent graduates or career changers eager to learn about cutting-edge genomic services. Reasonable accommodations are available for qualified individuals with disabilities.