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Client Services Representative

NVA

Glen Ellyn, IL

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JOB DETAILS
SALARY
$17–$18 Per Hour
SKILLS
Animal Care, Calendar Management, Compensation and Benefits, Customer Support/Service, Detail Oriented, Disability Insurance, Health Plan, Hospital, Life Insurance, LinkedIn, Medicine, Mentoring, Operations, Organizational Skills, Record Keeping, Regulations, Safety/Work Safety, Short Messaging Service (SMS), Systems Administration/Management, Technical Delivery, Telephone Skills, Time Management, Veterinary Medicine, Vision Plan
LOCATION
Glen Ellyn, IL
POSTED
6 days ago
Job Description

Join Our Team: Veterinary Receptionist (Animal Lovers Wanted!)

We're looking for a friendly, organized, and animal-loving Veterinary Receptionist to be the first warm smile our clients see when they walk through the door. If you're passionate about customer service and enjoy working in an environment surrounded by animals, this could be the perfect role for you!

Key Responsibilities:
  • Greet clients and their pets with a warm, welcoming attitude
  • Answer phones, schedule appointments, and manage the booking system with efficiency
  • Process payments and ensure accurate client records are maintained
  • Assist with client inquiries, follow-ups, and reminders in a helpful and timely manner
  • Work closely with our veterinary team to ensure smooth daily operations
  • Keep the reception area tidy, organized, and inviting for clients and their pets
Perks & Benefits:
  • Pet Discounts (because we know your pets are family!)
  • Friend/Family Discounts for your loved ones
  • Health Benefits: Medical, Dental, Vision, Life Insurance, Long-Term/Short-Term Disability Insurance
  • 401(k) with employer contributions
  • Paid Time Off, Sick Time, and Paid Holidays
  • Uniforms provided
  • A supportive, animal-friendly environment
Additional Details:
  • Eligibility for Health Benefits begins after 30 hours per week
  • Salary: $17 - $18 per hour (based on experience)
  • Pay Frequency: Bi-weekly
  • Schedule: Varied weekly schedule, including mornings, evenings, and weekends. We aim to honor shift preferences to maintain a healthy work-life balance!
What We're Looking For:
  • Experience: At least 1 year of customer service experience (vet experience a plus, but not required!)
  • Education: High school diploma or equivalent (some college preferred)
  • Skills: Strong organizational skills, attention to detail, and a passion for providing excellent customer service
  • Age Requirement: Must be 18 years or older

We do require a background check and pre-employment drug screen.

If you're excited to help pets and people, and you're ready to join our dynamic team, submit your resume today!

National Veterinary Associates is a leading global pet care organization united in the love of animals and the people who love them.

At NVA, we're on a mission to improve the lives of pets and the people who love them. That starts by empowering our care teams. We nurture their growth with resources to practice medicine their way. Our network of 1,000 hospitals connects them to a community of professionals who share their passion so they can learn and grow together. Our national presence enables us to deliver technology and innovations that simplify work and expand care for all. At NVA, we're committed to your professional growth. We support your entire career journey, offering opportunities ranging from mentorship to ownership.

At National Veterinary Associates, we want to make sure your experience connecting with us is seamless and straightforward. Here's what to expect when interacting with us:
• We'll always reach out via verified LinkedIn profiles or emails ending in @nva.com
• We may also contact you via text message from an identified NVA representative for recruiting-related communication
• All job opportunities and applications are hosted on our official careers site: careers.nva.com
• There is no cost or confidential information required to apply or be considered for a position

If you have any doubts about a communication, feel free to visit our careers page to verify authenticity or email us at hiringhub@nva.com. Thank you for exploring opportunities at NVA!

NVA offers a comprehensive benefits program including medical, dental, vision, a 401k with employer match, and paid time off (including sick time) for all eligible employees. The team can provide more information about compensation and benefits for your specific location during the process. For positions based in Colorado, NVA provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act.

NVA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.

About the Company

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NVA