Administrative Skills, Billing, Communication Skills, Customer Relations, Customer Retention/Renewal, Customer Support/Service, Detail Oriented, English Language, File Management, Financial Services, Insurance, Interpersonal Skills, Mail Processing, Microsoft Office, Multilingual, Multitasking, Organizational Skills, Record Keeping, Spanish Language
- Paid time off
- Parental leave
Client Services & Office Administrator (Part-Time English/Spanish) Enrique Carlos Farmers Insurance Agency
We are looking for a motivated, bilingual (English/Spanish) individual to join our growing Farmers Insurance Agency in a part-time capacity. This is more than just a job — it's a launching pad. The right candidate will grow alongside our agency, with a clear path toward becoming a full-time, licensed insurance professional. No insurance experience or license is required to start; what matters most is your drive, your people skills, and your willingness to learn and grow.
What You'll Do
Client Services
- Be the friendly, professional first point of contact for clients calling, emailing, or walking in — in both English and Spanish
- Assist clients with policy questions, billing inquiries, coverage concerns, and general agency needs
- Help Spanish-speaking clients navigate their insurance needs with clarity and confidence, serving as a trusted bridge between the client and the agency
- Follow up with clients on renewals, outstanding documents, and policy changes
- Support client retention through consistent, caring communication
Office Support
- Keep the office running smoothly — managing files, correspondence, scheduling, and daily administrative tasks
- Maintain accurate client records in the agency management system
- Assist the agent and team with reports, mailings, and other operational needs
- Help coordinate client outreach, referral follow-ups, and community engagement efforts
Your Growth Path
This role is intentionally designed as a stepping stone. Here's what that looks like:
- Start part-time — learn the agency, the clients, and the industry
- Obtain your Property & Casualty (P&C) license — we'll support you through the process (required for advancement)
- Grow into a full-time role — demonstrate your value and transition into a full-time licensed agent or service representative position within the agency
We invest in people who invest in themselves. If you're hungry to build a career in insurance and financial services, this is the opportunity.
What We're Looking For
- Bilingual fluency in English and Spanish — required
- Strong communication and interpersonal skills
- Friendly, professional, and dependable
- Organized, detail-oriented, and able to manage multiple tasks
- Comfortable with basic computer use (Microsoft Office, email, etc.)
- No insurance license required to start — but must be willing to obtain a P&C license to be considered for full-time advancement
- Prior customer service or office experience a plus, but not required
Position Details
- Type: Part-Time
- Language Requirement: Bilingual English/Spanish
- License Requirement: Not required to start; P&C license required for promotion and full-time consideration
- Growth Opportunity: Clear pathway to full-time licensed agent role
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Farmers Insurance District Office