Aufgaben About UsWho is Mercedes-Benz Financial ServicesMercedes-Benz Financial Services part of the global company Mercedes-Benz Mobility AG is the captive financing and mobility solutions company of the global luxury automobile manufacturer Mercedes-Benz AG. We offer a comprehensive range of automotive financial and insurance products that make it easy for our customers to drive their dream Mercedes-Benz vehicle. Why work at Mercedes-Benz Financial ServicesWorking at Mercedes-Benz Financial Services is more than a job - its an opportunity to join an innovative team where you are valued for your contributions. As an employee you will experience career development in a positive employee-centric environment. Were a global company that not only offers best-in-class products to our customers but also best-in-class benefits to our employees. Our employees experience a comfortable friendly environment and relaxed inclusive culture. BenefitsWhen working at Mercedes-Benz Financial Services you will enjoy a comprehensive and amenity-rich benefits package offering something for every employee at each stage of their life.As a new employee you will have the opportunity to take advantage of the following benefits that go beyond - beginning day oneGet Rewarded Competitive salary plus an annual bonus based on company performance andor personal yearly performanceNeed a vacation How about just some time for YOU In addition to our vacation time youll receive fifteen 15 additional corporate holidays which will allow you to celebrate religious holidays or escape to the spa Designed to be flexible we let you decide which days are most important to youRide in Style - All employees are eligible to participate in the Mercedes-Benz Employee Lease ProgramWe want you to be healthy Outstanding medical dental and vision insurance employer-paid short and long term disability plus on-site exercise facilitiesIs your family growing Enjoy generous paid Family Leave Programs - Six Weeks for New Parents Adoption Expense Reimbursement Programs - up to 6k per childWant to go back to school Tuition Assistance Scholar Program - receive up to 8k in vouchers to complete business-related coursework6k for undergraduate8k for graduateJob OverviewThe Loss Terminations Representative is responsible for ensuring hostile termination work items assigned via ALFA case are reconciled in accordance with Compass procedures & legal guides as well providing timely support to various departments through the completion of work related tasks. Work items for this role are heavily audited and carry legal risk if not completed correctly.ResponsibilitiesComplete hostile termination cases including processing for involuntaryvoluntary surrenders skip charge offs and deceased do not pursue terminations. Assess repossession charges to the account assigning the asset to auction and ensuring the appropriate post repossession notice is sent to all impacted parties in accordance with the legal guide. Also responsible for sending deficiency notice post auction sale. 80Maintain communication with internal and external customers including Collections DRMs and dealerships 10Complete reinstatement processing includes moving funds received post repossession to general suspense reversing the termination and ensuring repossession title processing is halted and the title is available to be returned to the vault. 10 Qualifikationen QualificationsApplicants must be legally authorized to work in the U.S. at the time of application. Relocation assistance will not be provided for this position.This position requires a minimum of 1 year of overall work experience. Preferred experience includesBusiness-General 1 yearCustomer Service 1 yearEducationHigh School DiplomaGED is required Bachelors Degree is preferred.Additional KnowledgeMinimum of 1 year experience in hostile termination casework preferred.SkillsPC skillsCorporate MainframeMicrosoft OfficeAdditional SkillsAttention to detail strong work ethicMinimum 1 year of experience is preferred with knowledge of the following systems ALFA FAW PEGA ECM.Recommended PrerequisitesCollections andor Client Services Operational RolesPosting StatementIf you were not re-directed successfully after clicking the Apply for this job" button please click the following link to search and apply for the role on the local career portal httpsdaimler.taleo.netcareersectionexjobsearch.ftlMercedes-Benz Financial Services offers competitive salary performance-based bonuses and a full suite of benefits including 401K with match generous vacation and personal time a Mercedes-Benz car program as well as flexible work arrangements.EEOMinoritiesFemalesDisabledVetsLI-JM2