Client Services Coordinator

Charm City Therapy

Baltimore, MD

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JOB DETAILS

SKILLS

Accredited Business Accountants (ABA), Calendar Management, Child and Youth Services, Co-Payments, Communication Skills, Customer Support/Service, Dental Insurance, Detail Oriented, Establish Priorities, Fax Machines, Health Insurance, High School Diploma, Occupational Therapy, Office Equipment, Operations, Organizational Skills, Pediatrics, Physical Therapy, Printers, Telephone Skills, Time Management, Training/Teaching, Vision Plan

LOCATION

Baltimore, MD

POSTED

30+ days ago

Benefits:

Dental insurance
Health insurance
Paid time off
Vision insurance
Opportunity for advancement
Training & development

Benefits/Perks

Competitive Compensation
Paid Time Off
Career Growth Opportunities

Job Summary
Seeking a motivated, organized, and personable Client Services Coordinator to join our pediatric therapy clinic. This role is essential to the daily operations of the clinic and the overall experience of the families we serve. While this position includes front-facing responsibilities, it goes beyond a traditional front desk role and plays a key part in scheduling, patient coordination, and clinic flow.
Our clinic provides speech, occupational, and physical therapy services and works closely with an onsite ABA clinic under the same ownership. Many children receive multiple services throughout the day, requiring strong communication, coordination, and attention to detail.
This is an ideal opportunity for a self-starter who thrives in a fast-paced environment, enjoys working with children and families, and is looking for long-term growth within clinic operations.

Responsibilities

Develop, update, and maintain relevant office procedures
Create and maintain an organized filing system
Greet and assist clients as they arrive
Answer incoming phone calls and route them to the appropriate person
Schedule appointments and maintain therapist schedules
Address and resolve customer concerns with a professional attitude
Charging copays

Qualifications

High school diploma/GED required, Associate’s degree or administrative training is preferred
Previous experience as an Office Coordinator or in a similar position
Familiarity with standard office equipment such as printers and fax machines
Highly organized with excellent time management skills and the ability to prioritize projects
Can work independently, excellent communication skills

Client Services Coordinator

Charm City Therapy

Baltimore, MD

About the Company

Charm City Therapy

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