AmeriBest Home Care, a Top 5 provider in Pennsylvania, has an opening for an enthusiastic and results-oriented Client Services Coordinator in our Harrisburg, PA location. If you’re looking for an exciting opportunity with rapid advancement potential, then AmeriBest may be the company for you.
The Client Services Coordinator will drive growth by delivering exceptional customer service to our clients and caregivers. Duties will include sourcing and staffing caregivers, developing client and caregiver relationships, and managing schedules.
Responsibilities:
Drive business growth through staffing caregivers to provide quality home care
Manage coordination of care for AmeriBest Home Care clients
Deliver exceptional and compassionate customer service and problem resolutions
Source and recruit caregivers as needed to meet client service requests
Communicate effectively with clients, caregivers, referral sources and managed care organizations
Be a team player with all AmeriBest departments
Participate in the on-call rotation
Prepare reports as requested
Qualifications:
Goal-oriented with a positive, upbeat attitude
Prior experience in customer service, sales, recruiting, and/or home care preferred
Excellent verbal and written communication skills
Able to prioritize daily tasks and handle multiple responsibilities
Sense of urgency and adaptability to changing priorities
Demonstrated record of goal achievement and responsibility
Able to build and maintain strong relationships with caregivers, clients, managed care organizations and referral sources
Bilingual (Spanish & English speaking) preferred, but not required
Associate degree or Bachelor degree preferred, but not required
AmeriBest Offers:
Competitive pay with incentive bonuses
Advancement opportunities
Medical / Dental / Prescription / Vision
Paid time off
401(k)
Tuition reimbursement
About AmeriBest Home Care:
As one of the largest and most respected providers in Pennsylvania, AmeriBest Home Care strives to become the provider of choice for home and community-based services by placing the needs of our clients as our highest priority.