Job description:
Are you passionate about health and wellness? Do you find joy in helping others?
Our state-of-the-art cryo therapy and medical spa is looking for dynamic and versatile consultants to join our team and provide top notch service to our clients.
Who we are:
Ultra Cryo & Recovery is a family-owned and operated full-service cryotherapy wellness and recovery center with multiple locations in Polk County, dedicated to promoting healthy, natural healing with concierge service. We offer a range of services including cryotherapy, EMS Body contouring, medical weight loss solutions, and aesthetic injections in a relaxing and educational environment.
Our Ultra Core Values:
U = Understanding
L = Loyalty
T = Trustworthy
R = Respectfulness
A = Attentive
What you need:
Passion for wellness - Understands and values holistic health, cryotherapy, and recovery treatments.
Customer Focus - Loves engaging with clients and providing an outstanding experience.
Energy and Positivity - Thrives in a fast-paced environment and maintains an uplifting attitude.
Sales Savvy - Can confidently educate and convert leads into loyal customers.
Team Spirit - Collaborates well with others to maintain a supportive work culture.
Reliability & Professionalism - Takes initiative, is punctual, and maintains a high level of integrity.
Growth-Minded - Open to continuous learning and development in the wellness industry.
What you’ll do:
· Perform a wide variety of services, including cryo treatments, skin care services, and recovery therapies
· Ensure client comfort & safety during treatments, following all protocols
· Assist with maintaining cleanliness and organization of treatment rooms and equipment.
· Help manage inventory of supplies and report any needs or shortages
· Track client progress & ensure all services are properly documented
· Consult with clients to understand their needs and recommend appropriate treatments
· Advising clients on any post treatment instructions
· Drive sales by educating clients on our products and services
· Build lasting relationships with clients through ongoing care and engagement.
· Identify opportunities to upsell or cross-sell additional services and products to existing clients to enhance their treatment experience.
· Maintain a clean and organized work environment
· Maintain a professional, welcoming, and friendly environment for all clients
· Stay updated on the latest trends and techniques in the wellness industry
Requirements:
· Previous experience in aesthetics, skincare, or wellness-related services is preferred.
· A deep understanding of cryotherapy or willingness to learn is required.
· Strong customer service skills with a passion for delivering exceptional client care.
· Ability to upsell or cross-sell services to enhance client satisfaction without pushing sales consultations.
· Excellent communication and interpersonal skills, with a professional and positive attitude.
· Ability to maintain a high level of attention to detail in a fast-paced environment.
· Capable of following strict protocols and safety guidelines for cryotherapy treatments.
· Must be able to work collaboratively with a team while taking ownership of client service.
· Commitment to ongoing education and training in the wellness industry.
Benefits:
· Opportunity to receive multiple certifications and training.
· Access to complimentary services offered by our facility.
· Enjoy a 50% discount on injections administered at our facility.
· Opportunity to earn commission based on performance and sales.
· Enjoy the chance to grow your career with ongoing development opportunities and clear paths for advancement within the company.
Ready to make a difference in the world of wellness? Apply now and be a part of our dedicated team!
Job Type: Part-time
Benefits:
Employee discount
Flexible schedule
Paid training
Work Location: In person