Analysis Skills, Case Management, Coaching, Communication Skills, Content Management Systems (CMS), Customer Support/Service, Data Collection, Data Quality, Diversity, Documentation, Healthcare, Healthcare Management, Interpersonal Skills, Lead Generation, Leadership, Legal, Mentoring, Problem Solving Skills, Professional Services, Project/Program Management, Resolve Customer Issues, Risk, Risk Management, Strategic Planning, Team Player, Time Management
You are someone who thrives in a high-performance environment, bringing a growth mindset and entrepreneurial spirit to tackle meaningful challenges that have a real impact.
In return for your drive, determination, and curiosity, well provide the resources, mentorship, and opportunities to help you quickly broaden your expertise, grow into a well-rounded professional, and contribute to work that truly makes a difference.
When you join us, you will have:
- Continuous learning: Our learning and apprenticeship culture, backed by structured programs, is all about helping you grow while creating an environment where feedback is clear, actionable, and focused on your development. The real magic happens when you take the input from others to heart and embrace the fast-paced learning experience, owning your journey.
- A voice that matters: From day one, we value your ideas and contributions. Youll make a tangible impact by offering innovative ideas and practical solutions, all while upholding our unwavering commitment to ethics and integrity. We not only encourage diverse perspectives, but they are critical in driving us toward the best possible outcomes.
- Global community: With colleagues across 65+ countries and over 100 different nationalities, our firms diversity fuels creativity and helps us come up with the best solutions. Plus, youll have the opportunity to learn from exceptional colleagues with diverse backgrounds and experiences.
- Exceptional benefits: On top of a competitive salary (based on your location, experience, and skills), we provide a comprehensive benefits package to enable holistic well-being for you and your family.
As a Healthcare Risk Specialist in Client Service Risk (CSR), you will play a key role in managing and resolving healthcare sector risks, providing expert guidance, collaborating on strategic initiatives, and fostering a culture of integrity and inclusivity.
In this role, you will identify, triage, and resolve client service risk questions, offering actionable advice to CSP colleagues and supporting risk managers in reviewing complex or higher-risk cases with the Client Service Risk Committee (CSRC) and the Primary Risk-Accountable Cell Leader (PRACL). You will also assist in preparing materials for CSRC meetings, documenting outcomes, and ensuring robust and timely data collection with data integrity in case management system (CMS).
You will collaborate with CST Leadership and partner colleagues to manage risks for low- and medium-risk engagements, while also developing sector-specific expertise and serving as a point of contact for certain risk topics. Additionally, you will contribute to high-impact CSR initiatives, lead or support projects aligned with CSR priorities, and help standardize risk guidance and review processes.
You will work closely with colleagues across risk coverage areas and geographies, contributing to one or two high-impact, mid- to long-term initiatives aligned with CSR priorities. Additionally, you will act as a coach in your areas of expertise, supporting colleagues across the risk function while fostering an inclusive environment focused on performance and well-being.
Your position offers the opportunity to make a meaningful impact by managing risks, supporting strategic initiatives, and contributing to the success of the healthcare sector within the firm.
Requirements:
- U.S. Bachelors degree or equivalent work experience required
- 4+ years of corporate and/or professional services experience, in healthcare, legal, professional services, risk, and/or communications
- Demonstrated intellectual curiosity and integrity, including affinity and abiding interest and experience in risk and governance issues
- Excellent analytical and problem-solving capabilities
- Proven interpersonal and influencing skills; ability to work across all levels of seniority; ability to meaningfully engage with senior leaders
- Ability to navigate a complex and nuanced professional services/partnership environment
- Strong project management skills
- Manages ambiguity confidently
- Exemplary interpersonal skills with a positive attitude; ability to foster a collaborative and inclusive work environment
- Clear and effective communicator with the ability to tailor messaging based on audience