Client Service Representative

Florida Veterinary Rehabilitation

Deland, FL

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JOB DETAILS

SALARY

$16.50–$18.50 Per Hour

SKILLS

Calendar Management, Communication Skills, Customer Support/Service, Health Insurance, Health Plan, Identify Issues, Lift/Move 40 Pounds, Multitasking, Organizational Skills, Outpatient Care, Pain Management, Patient Assessment, Presentation/Verbal Skills, Rehabilitation Medicine, Resolve Customer Issues, Sports Medicine, Team Player, Training/Teaching, Veterinary Medicine, Writing Skills

LOCATION

Deland, FL

POSTED

30+ days ago

Benefits:

401(k)
401(k) matching
Employee discounts
Health insurance
Paid time off
Profit sharing
Training & development

Florida Veterinary Rehabilitation is passionate about helping pets move better, feel better, and live their best life. FVR provides physical rehabilitation, pain management, and sports medicine for dogs and cats in Deland, Fl. We pride ourselves on our expertise, compassion, and commitment to excellence for our clients and their pets.

Are you a passionate individual who is enthusiastic to learn and dedicated to providing clients with "red carpet" treatment? If this is you, apply today!

As a Client Care Specialist/Veterinary Receptionist you will:

Be the face of the office
Greet clients in a friendly and professional manner
Have empathy for both our clients and your team members
Speak in a clear and concise manner that is easy for clients to understand
Be a team player, well organized, self-motivated, and able to multi-task
Continue to learn and grow with our team

The position includes the following duties and responsibilities:

Scheduling appointments
Checking in/out patients
Completing follow up and reminder calls
Maintaining internal communication with the doctors and staff
Communicating with clients via phone, email, text, and in person
Able to answer client questions with confidence
Troubleshoot client issues and know when to partner internally for escalations
Other duties as assigned

Job requirements:

Critical thinking skills
Outstanding written and verbal communication skills
Computer and technical skills
Be able to lift up to 40 lbs
Sit and/or stand for long periods of time
Work Tuesday through Saturday

Serious inquires by email only. No phone calls will not be accepted.

Florida Veterinary Rehabilitation provided the following inclusive hiring information:

We are an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.

Job Type: Full-Time

Schedule: Tuesday through Saturday (required)

Expected hours: 35 – 40 per week

Pay: $16.50 - $18.50 per hour (varies with experience)

Work Location: In person (Deland, FL)

Experience:

Front Desk: 2 Years (required)
Veterinary Experience: 1 Year (preferred)

Benefits:

Employee Discount
Paid Time Off
Health Plans (after probation)
Retirement Plan with Employer Match (once eligible)
Bonus Opportunities
Training & Career Development Opportunities

Client Service Representative

Florida Veterinary Rehabilitation

Deland, FL

About the Company

Florida Veterinary Rehabilitation

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