Client Service Representative

Rarebreed Veterinary Partners

Cumberland, RI

JOB DETAILS
SKILLS
Animal Care, Billing, Customer Relations, Customer Support/Service, Emergency Care, Emerging Technology, Energy Efficiency, Hospital, Insurance, Medical Records, Pharmacy, Quality of Care, Radiography, Ultrasound, Veterinary Medicine
LOCATION
Cumberland, RI
POSTED
30+ days ago

Cumberland Animal Clinicis looking to addacompassionate and skilled Client Service Representative to ourteam.At our Rarebreed clinic, you can help reimagine the veterinary experience in your community. Our relaxed environment meansyou'llbe comfortable keeping your visit pleasant with exceptional veterinary care. As part of our team,you'llwork with the latest technology, gain access tostate-of-the-arttraining facilities, and collaborate with a positive team to deliver the highest quality of care to the pet patients we all love. About Us:Cumberland Animal Clinic is a spacious and welcoming clinic located in Cumberland, Maine. We are a two-doctor practice with a wonderful team of LVTs and Veterinary Assistants, focused on building lasting relationships with our clients and patients. Our team culture emphasizes communication, continuing education, and fun!Our services include a fully stocked in-house veterinary pharmacy, online pharmacy, extensive in-house laboratory diagnostics, house call capabilities, ultrasound, dental radiographs, therapeutic laser therapy, and emergency care.Our beautiful facility is 7000 sq ft with a backdrop of green hills and picturesque farms. Plenty of windows make our working spaces bright and highlight the lovely views. Our building was also designed with the environment in mind; it features green insulation, environmentally friendly heating and cooling, energy efficient lighting and a solar farm onsite that provides the bulk of the hospital's power!Great Location: Cumberland, Maine, is a quaint small town located on the coast of Southern Maine. It is conveniently located northeast of the city of Portland and southwest of Freeport.Cumberland has a rich farming history and prides itself on being community oriented as well as one of the safest places to live in Maine. Combine the allures of the forest, the coastal landscape, and a bustling regional town center all in one!https://www.cumberlandanimal.com/Client Service RepresentativeCumberland Animal Clinic in Cumberland, MEWHAT YOU'LL DOAnswers telephone calls quickly, efficiently and in a professional and friendly manner using a multi-line systemWarmly greets clientsPrepares patient filesReceives and relays client correspondence and updates client financial recordsAnswers client's inquiries about basic animal care questions and routine proceduresEducates clients on over-the-counter products such as flea and tick preventionsAdmits patients and handles medical records entries accuratelyPrepares client invoices for services performedHandles payment transactionsReceives and relays telephone, fax, and email messages accurately and promptlyBENEFITSWe're passionate about helping you reach your greatest potential - both at work and at home. As a result, our total compensation package is outstanding:Great pay with competitive medical, dental, and vision insurance coverage401K with a company match of up to 4%- after 6 months of serviceGenerous paid time offMental Health ResourcesCompany-paid bonding leavePlus, special benefits to utilize for your own pet: Pet Care: Discounts on veterinary services and productsPet Diagnostics: Discounts on reference lab testingPet Food: Discounts on Purina pet foodsPet Insurance: Discounts available with our preferred vendorREQUIREMENTSHigh school diploma or equivalentPrevious experience working as a Veterinary Receptionist/CSR is preferred but not requiredSignificant experience with basic office functions in a busy office environmentMust be a team player and have compassion for pets and their people Rarebreed Veterinary Partnersis a purpose-driven team that places talent first by supporting professionals to thrive in our industry and empowering hospital teams to provide exceptional care for pets and their owners. We pride ourselves on going the extra mile to create exceptional work experiences for our hospital teams. We focus on providing our hospitals with the best culture, tools, and support to allow the staff to focus on what they love most: caring for our animal companions.Joining our fun and team-first atmosphere comes with a level of support that's hard to find anywhere else. Everything we do is with purpose - down to the way we invest in our people and create long-overdue change in the industry. We're hyper-focused on supporting our professionals, so they can focus on bringing the gold standard of medicine to our patients and their families.Employment will require the successful completion of references and background check.Rarebreed Veterinary Partners provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, age, mental or physical disability, medical condition, gender, gender identity or expression, sexual orientation, genetic information, ancestry, marital status, national origin, protected veteran status, or any other characteristics or classifications protected by applicable federal, state, and local laws.Learn more about our career opportunities at: https://rarebreedvet.com/careers/Where uncommon support partners with joy.

About the Company

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Rarebreed Veterinary Partners