Client Service Representative & Administrative Support (Part-time)

PetVet Care Centers Heart of Georgia Animal Care is seeking a highly organized, motivated Client Service Representative (CSR) who is interested in growing their skills beyond traditional front desk duties. This role will be cross-trained in all areas of the hospital, while also providing administrative support to the Hospital Manager on projects that help our hospital run efficiently and continue to grow.

This is a great opportunity for someone who enjoys both client interaction and behind-the-scenes organization, and who takes pride in helping a team succeed.

Primary Responsibilities

Provide exceptional client service by greeting clients, answering phones, scheduling appointments, and assisting with patient check-in and check-out.

Support daily hospital operations by assisting with administrative tasks and special projects.

Assist the Hospital Manager with organization, reporting, communication, and workflow improvements.

Maintain and help organize digital records, schedules, and internal communications.

Assist with team communication through Microsoft Teams and Outlook.

Help track basic data or reports using Microsoft Excel.

Assist with social media updates, marketing ideas, and online engagement for the hospital.

Cross-train in various hospital roles to better understand workflow and support the team where needed.

Help ensure a welcoming, efficient environment for clients, patients, and team members.

Ideal Candidate

We are looking for someone who is:

• Experienced in a veterinary clinic, medical office, or client service role.
• Familiar with Microsoft Teams, Outlook, and Excel.
• Interested or experienced in social media marketing or content creation.
• Strong organizational and administrative skills.

Preferred Experience

• Highly organized and detail-oriented.
• Comfortable using technology and office software.
• A strong communicator who works well with a team.
• Self-motivated and able to manage multiple tasks.
• Positive, professional, and eager to learn.

Schedule

Tuesday, Wednesday, Thursday, and Saturday from 7:30 am to 3:00 pm.

What Makes This Role Unique

This position offers the opportunity to learn the operational side of running a veterinary hospital, work closely with leadership, and develop valuable administrative and management skills while still being part of the daily client experience.

At PetVet Care Centers, we're committed to a Culture of Care - for pets, for the people who love them, and for the team members who make it all possible. With more than 420 hospitals across the U.S. and a team of over 11,000 dedicated professionals, including 1700+ veterinarians, we offer a unique blend of local leadership and national support that helps our hospitals thrive.

Our model is built on partnership, collaboration, and local medical autonomy, empowering each hospital to deliver high-quality care while benefiting from shared resources and a strong professional community. Whether you're providing care in a hospital or supporting operations behind the scenes, PetVet is a place where you can grow your career, stay connected to your purpose, and make a meaningful impact.

Equal Opportunity Employer

You care for pets. We care for you.

PetVet is an equal opportunity employer. All employment decisions are made without regard to race, color, age, gender, gender identity or expression, sexual orientation, marital status, pregnancy, religion, citizenship, national origin/ancestry, physical/mental disabilities, military status or any other basis prohibited by law. EOE, M/F/D/V

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