Business Development, Communication Skills, Construction, Construction Management, Construction Planning, Consulting, Continuous Improvement, Cross-Functional, Customer Relations, Customer Relationship Management (CRM) Systems, Customer Satisfaction, Customer Service Management, Customer Service Tools, Disability Insurance, Entrepreneurship, Environmental Design, Environmental Engineering, Environmental Impact, Green Construction, Leadership, Life Insurance, Market Share, Microsoft Office, Multitasking, People Management, Profit & Loss, Project Planning, Project Tracking, Project/Program Management, Return on Investment (ROI), Revenue Management, Revenue Planning, Risk Management, Safety/Work Safety, Sales Prospecting, Sustainability, Team Lead/Manager, Time Management, Water Reuse
Founded in 1919, KJ has always looked to the future. With a talented team of professionals and a culture of continuous improvement, we deliver exceptional engineering, environmental consulting, and construction management services with a focus on innovation and sustainability. Using advanced analytics, technology, and tools, KJ improves designs, reduces risk, and finds better ways to deliver projects from planning through construction. KJ is at the forefront of developing sustainable solutions for clients, including:
- Green infrastructure design strategies to reduce energy use and environmental impacts
- Award-winning water reuse projects
- Efficient construction management practices that ensure quality, safety, and on-time delivery
We are known for our dedication to industry-leading client service and tailored solutions.
Kennedy Jenks is seeking a driven, entrepreneurial leader to help accelerate growth in our Virginia market-an established, high-potential region with strong client relationships, active projects, and a clear runway for expansion. This is a unique opportunity for someone who thrives on building-someone who can step into a market thats already in motion and take it to the next level. Youll have the foundation, support, and brand behind you-now were looking for the person who can turn momentum into meaningful, sustained growth.
What Youll Do
As a Client Service Manager, youll operate at the intersection of client strategy, business development, and delivery excellence. Youll be responsible for expanding client relationships, identifying new opportunities, and leading teams to deliver high-quality work that strengthens our presence in the region.
- Drive Market Growth: Build and execute client strategies that expand our footprint across Virginia, increasing market share and introducing new services.
- Develop Key Relationships: Serve as a trusted advisor to clients, cultivating long-term partnerships and positioning Kennedy Jenks as a go-to firm.
- Lead and Inspire Teams: Build and guide high-performing, multidisciplinary teams aligned to client needs and growth goals.
- Own the Work: Oversee project delivery to ensure quality, profitability, and client satisfaction-while identifying opportunities for follow-on work.
- Shape the Future: Partner with operations and leadership to identify strategic hires, strengthen capabilities, and scale the business.
What Makes This Role Different
- Established & Growing: Youre not starting from scratch-this market already has traction, active clients, and a strong reputation.
- Entrepreneurial Environment: Youll have the autonomy to shape strategy, pursue opportunities, and build something meaningful.
- Visible Impact: Your work will directly influence regional growth, team expansion, and long-term success.
What You Bring
- Proven ability to grow client relationships and drive business development in the water/wastewater infrastructure space.
- Strong leadership experience managing projects, people, and client accounts.
- A strategic mindset with the ability to see opportunities and turn them into action.
- Financial acumen with experience managing revenue targets, project performance, and ROI.
- Excellent communication skills and the ability to build trust at all levels.
Qualifications
- Bachelors degree in Engineering, Science, or a related field.
- 15 years of relevant experience in consulting, engineering, or infrastructure services.
- Experience leading client accounts, programs, or multiple projects.
- Proficiency with Microsoft Office and CRM tools.
This position is eligible for performance and incentive compensation.
Benefits
- Medical, dental, vision, life, and disability insurance
- 401k
- Bonus opportunities
- Tuition reimbursement
- Professional registration support
- A competitive PTO and holiday plan
- Other benefits and programs
LI-Hybrid
Kennedy Jenks is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex, pregnancy and pregnancy-related conditions, sexual orientation, gender identity, national origin, age, marital status, disability, citizenship status, genetics, protected veteran status, or any other characteristics protected by applicable law.