Client Service Leader - Water Services

CDM Smith Inc

Edison, NJ

JOB DETAILS
SKILLS
Budget Management, Business Development, Business Practices, Customer Support/Service, Develop and Maintain Customers, Leadership, Meet Sales Quota, Mentoring, Negotiation Skills, Onboarding, Proposal Development, Sales, Sales Tools, Strategic Planning, Technical Strategy, Training Program
LOCATION
Edison, NJ
POSTED
30+ days ago

Build your career where your work visibly improves New Jersey communities. CDM Smith's New Jersey team has supported the state's water and environmental needs for decades-from complex planning and technical studies to recovery and resilience initiatives-and continues to deliver high-profile programs for utilities across the region. Based in our Edison office, you'll join a team that combines strong local relationships with national technical depth, giving you the runway to step into project/program leadership, mentor junior staff, and expand your influence with clients-without having to leave New Jersey to get "big project" experience.

If you're a leader who wants real ownership-of clients, pursuits, delivery, and results-CDM Smith's Edison, New Jersey is the place for you. As a member of this team, you will contribute to CDM Smith's mission by:

  • Developing client engagement strategies and pursuit plans for new water, wastewater and environmental business in the New Jersey region.
  • Aligning CDM Smith's firm-wide strategies with local business development activities.
  • Being responsible for the overall financial performance of projects within a client portfolio.
  • Being a highly visible advocate of CDM Smith through active participation in professional and industry organizations.
  • Assembling and leading client and project teams to meet client needs and project requirements.
  • Developing and managing proposal efforts and presentations.
  • Implementing CDM Smith's Sales Delivery Process and proactive use of CDM Smith's sales tools.
  • Negotiating critical issues with clients and potential teaming partners and subconsultants.
  • Development of technical approaches and strategies.
  • Assisting on individual projects and meeting billable hour targets.
  • Meeting annual sales goals from both existing and new clients.
  • Managing business development budgets and costs.
  • Engaging in routine coordination with other area client service leaders and internal business units to meet business objectives.
  • Following and implementing CDM Smith's standardized business practices.
  • Participating in CDM Smith's training program to reinforce core competencies of the client service leader position and obtain requisite certifications within 6-months of onboarding.
  • Adhering to CDM Smith's Core Values.

About the Company

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CDM Smith Inc