Administrative Skills, Banking Services, Brokerage, Calendar Management, Communication Skills, Customer Experience, Customer Relations, Customer Relationship Management (CRM) Systems, Customer Service Operations, Customer Support/Service, Data Quality, Detail Oriented, Develop and Maintain Customers, Documentation, Financial Planning, Financial Services, Maintenance Services, Microsoft Excel, Microsoft Office, Microsoft Outlook, Microsoft PowerPoint, Microsoft Word, Multitasking, Onboarding, Organizational Skills, Prepare Correspondence, Presentation/Verbal Skills, Record Keeping, Registered Investment Advisor (RIA), Reporting Skills, Salesforce.com, Team Player, Time Management, Wealth Management, Writing Skills
About Kinetic Wealth:
Kinetic Wealth is a growing wealth management firm dedicated to helping individuals and families achieve their financial goals through personalized financial planning and investment guidance. We pride ourselves on delivering a high level of service and building long-term client relationships.
Position Overview:
Kinetic Wealth is seeking a detail-oriented and client-focused Client Service Associate to support our advisors and help deliver an exceptional client experience.
This role combines client service, operational support, and administrative coordination within a wealth management environment. The ideal candidate has experience working in a financial services firm and understands the processes involved in client onboarding, account servicing, and advisor support.
Applicants should have prior experience working in a financial advisory, wealth management, brokerage, or banking environment.
Day-to-Day Responsibilities:
In this role, you will:
- Respond to client service requests and assist with account-related inquiries.
- Help onboard new clients and prepare account opening paperwork.
- Coordinate account transfers, distributions, and other service requests.
- Schedule client meetings and prepare meeting materials for advisors.
- Maintain accurate client information in the firm’s CRM system.
- Communicate with custodian to complete account requests.
- Prepare reports, correspondence, and documentation using Microsoft Office.
- Track follow-ups and ensure client service tasks are completed promptly.
- Maintain organized client records and documentation.
Required Qualifications:
- At least 3 years of experience working in financial services (RIA, wealth management firm, broker-dealer, or bank).
- Strong written and verbal communication skills.
- Excellent organizational and time-management abilities.
- High attention to detail and accuracy.
- Proficiency with Microsoft Office (Word, Excel, Outlook, PowerPoint).
- Ability to work independently and manage multiple priorities.
- Professional and client-service-oriented mindset.
Preferred Qualifications:
- Experience working in a wealth management or financial planning firm.
- Familiarity with custodial platforms such as LPL Financial Schwab, Fidelity, or Pershing.
- Experience using a CRM system (Redtail, Wealthbox, Salesforce, etc.).
Compensation:
- Salary range: $40,000 – $50,000 annually, depending on experience.
- Opportunity for growth within a growing wealth management firm.
- Professional and collaborative work environment.
How to Apply:
Please submit your resume and a brief cover letter describing your experience in financial services and your interest in the role.
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Kinetic Wealth Investment Advisors LLC