Client Service Associate

Ameriprise Financial

Grapevine, Texas

JOB DETAILS
SKILLS
Administrative Skills, Banking Services, Communication Skills, Customer Experience, Customer Relations, Customer Relationship Management (CRM) Systems, Customer Support/Service, Data Collection, Detail Oriented, Disability Insurance, Diversity, Documentation, Financial Planning, Financial Services, Health Insurance, Insurance, Licensing, Life Insurance, Maintenance Services, Microsoft Excel, Microsoft Office, Microsoft Outlook, Microsoft PowerPoint, Microsoft Word, Multitasking, Organizational Skills, Presentation/Verbal Skills, Professional Services, Property Insurance, Psychology, Record Keeping, Salesforce.com, Team Player, Time Management, Vision Plan, Wealth Management, Writing Skills
LOCATION
Grapevine, Texas
POSTED
27 days ago

Client Service Associate

Location: Grapevine, TX
Full-Time | In-Office

Position Overview

LifeBranch Wealth Partners is a Private Wealth Advisory Practice with Ameriprise Financial, seeking a Client Service Associate to support a collaborative wealth management team by assisting with client meeting preparation, follow-up, and ongoing client service needs. This role plays an important part in ensuring a seamless client experience by helping advisors and team members stay organized and prepared for client interactions.

This position is ideal for a highly organized, detail-oriented professional who enjoys working with people and wants to build a career within the financial services industry. The role offers the opportunity to grow within the firm and develop additional responsibilities over time.

Key Responsibilities

  • Prepare materials and documentation for upcoming client meetings
  • Coordinate follow-up tasks and action items after client meetings
  • Maintain accurate client records and update information in the CRM system
  • Assist with data gathering and documentation needed for client planning conversations
  • Support advisors and team members with operational and administrative tasks
  • Communicate with clients regarding follow-up items and service requests
  • Assist with managing meeting workflows, ensuring tasks are completed in a timely manner
  • Contribute to a team-based environment supporting multiple advisors and client relationships

Qualifications

  • Bachelor’s degree preferred
  • Experience in client service, financial services, banking, insurance, real estate, or a related professional services industry preferred
  • Strong organizational, attention to detail, and time management skills
  • Excellent written and verbal communication skills, including comfort speaking with clients by phone
  • Ability to manage multiple priorities and work in a fast-paced environment
  • Proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint)
  • Experience with CRM systems preferred; Salesforce experience is a plus

Professional Growth Opportunity

This role is designed for individuals interested in building a long-term career in wealth management. As you develop within the firm, opportunities may include expanded responsibilities in financial planning support, advanced client service functions, and potential future licensing and career progression within the practice.

Compensation and Benefits

  • Competitive base salary, commensurate with experience and demonstrated expertise in wealth management operations, with a range of $47,000 – $65,000 annually – exempt.
  • 50% of health insurance premium paid for employee only, up to a monthly maximum. Dental, vision and disability insurance also available.
  • Paid time off and paid holidays
  • Simple IRA with employer match
  • Group term life insurance
  • Opportunities for professional development and growth

 

About Our Practice

LifeBranch Wealth Partners is a Private Wealth Advisory Practice with Ameriprise Financial, built for people who want to do meaningful work in an environment where character, contribution, and collaboration truly matter. Our team believes in:

 

  • Ownership which means we take responsibility for outcomes instead of waiting for someone else to step in.
  • Integrity in Action guides everything we do. We honor commitments, deliver to standard, and show up consistently for our clients and for one another. People are at the heart of our practice.
  • A genuine Heart for People shapes how we serve, celebrate, and support the individuals who trust us with their financial lives.
  • We strive to create Psychological Safety so everyone on the team has space to share ideas, ask questions, grow, and lead. Wins and effort are not overlooked here.
  • We Celebrate and Recognize progress because it fuels momentum and reinforces the impact of great work.
  • We bring a Positive Work Ethic to each day with a belief that energy creates opportunity.
  • We operate as One Team, choosing collaboration over silos and ensuring clients experience seamless, high-quality care.
  • With Positive Intent, we listen first, seek to understand, and assume the best of one another which helps us communicate openly and solve challenges quickly.
  • Our team values Value Over Activity. We focus on meaningful work, intentional actions, and outcomes that matter rather than simply staying busy.
  • We pursue Relentless Improvement, always looking for ways to refine our craft, elevate our service, and grow personally and professionally.
  • And we approach every challenge with a Solutions First mindset so clients and teammates always feel supported, informed, and empowered to move forward.

 

This is a place for people who want to build something special, contribute to a team that truly works together, and grow within a culture that balances excellence with heart. If that resonates, you’ll feel right at home at LifeBranch.

 

Please submit your résumé and a brief cover letter outlining your experience in financial services operations.

Equal Opportunity Employer
We are an equal opportunity employer and value diversity at all levels of the organization. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status.

 

A background check will be conducted as part of the hiring process, and successful completion is required for employment, in accordance with applicable laws.

About the Company

A

Ameriprise Financial

About Ameriprise Financial

Ameriprise Financial combines a team-based atmosphere with an entrepreneurial spirit. We are an organization that emphasizes learning and growth, rewards you for your achievements and fosters a healthy work/life balance.

From our Minneapolis headquarters throughout our offices nationwide, you'll find we live our values every day — client focused, integrity always, excellence in all we do and respect for individuals and communities. We embrace diversity in our ideas, management, employee groups and clients.

Our Investment in You

We provide employees and branch advisors with competitive compensation and rewards. Our comprehensive benefits support your health and help you balance your career and personal life. Ameriprise invests in you through compensation, retirement savings, health benefits, wellness programs, work/life balance programs, veteran benefits, etc.

Your Career at Ameriprise

When you join our corporate team, you receive competitive compensation and incentives, opportunities to share in the company's success plus comprehensive benefits. Our employees also enjoy business resource networks, transportation assistance, community service opportunities, and an on-site cafeteria.

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Learn More About Joining Ameriprise

Thrive in a Respectful, Supportive Environment

We have a diverse, values-based culture that embraces individual differences and encourages you to perform at your peak. We recognize your achievements and understand that work is one of the many important aspects in your life. While maintaining respect for that life balance, we help you advance your career and reach your goals.

Learn More About Diversity and Inclusion at Ameriprise

Build a Career that Matters to You

At Ameriprise Financial, we believe that learning is a lifelong endeavor. No matter where you are in your career path, we encourage all employees to take advantage of our professional development programs, offered in a variety of ways. Learn on your own, collaborate with a peer or work with an experienced colleague. Whatever your learning style, Ameriprise gives you the opportunity to reach your potential.

Being an Ameriprise Advisor

Join a strong, ethical company that offers you what you need to build a rewarding career as a financial advisor: Culture & Commitment, Dedication & Support, and Opportunity & Rewards. Ameriprise is committed to helping you achieve the vision you have for your practice. With training in financial planning and the backing of a strong, stable FORTUNE 500® company, you’ll discover unparalleled culture, support, and opportunities to build a successful practice. That’s the Ameriprise Difference.

Learn More About Ameriprise Advisor Support

Opportunities for Students

Join an inclusive team to gain career-building skills and network in a supportive, high-energy, team-based atmosphere. Learn through real-world work and collaboration with leaders on projects that produce results through our Internship Program or gain valuable professional experience and build leadership skills through our full-time Leadership Development Program. You’ll also engage in team-building/social events, volunteer activities, executive leadership seminars, and networking opportunities.

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COMPANY SIZE
10,000 employees or more
INDUSTRY
Financial Services
FOUNDED
1894
WEBSITE
https://www.ameriprise.com/careers