Administrative Skills, Communication Skills, Customer Escalations, Customer Experience, Customer Relations, Customer Support/Service, Data Entry, Detail Oriented, Diversity, Equal Employment Opportunity (EEO), High School Diploma, Interpersonal Skills, Organizational Skills, Record Keeping, Support Documentation, Team Player
About the Role
We are looking for a professional and customer-focused Client Service Associate to join our Atlanta team. This entry-level role is ideal for individuals who enjoy helping clients, building strong communication skills, and working in a fast-paced environment.
The Client Service Associate will support daily client interactions, assist with account coordination, and help maintain a positive customer experience.
Key Responsibilities
- Assist clients with questions, service information, and account support
- Maintain professional communication with clients and team members
- Support scheduling, documentation, and administrative coordination
- Help resolve basic client concerns and escalate issues when necessary
- Maintain accurate records of client interactions and updates
- Collaborate with internal departments to ensure quality service
- Follow company customer service and communication standards
Qualifications
- High school diploma or equivalent required
- Strong interpersonal and communication skills
- Detail-oriented with strong organizational abilities
- Ability to work well independently and within a team
- Basic computer and data entry skills
- Previous customer service experience is a plus but not required
What We Offer
- Competitive pay: $18 - $27 per hour (based on experience)
- Paid training provided
- Opportunities for career advancement
- Professional and team-oriented work environment
- Stable full-time hours
Equal Opportunity Employer
We value diversity and are proud to provide equal employment opportunities to all applicants and employees.