Client Relationship Manager - Consumer Goods

Cognizant Technology Solutions Corp

Buffalo Grove, IL

JOB DETAILS
SALARY
$165,000–$180,000 Per Year
SKILLS
Artificial Intelligence (AI), Bridge Building, Business Administration, Business Development, Communication Skills, Consulting, Cookies, Customer Experience, Customer Relations, Customer Relationship Management (CRM), Customer Satisfaction, Detail Oriented, Employee Retention, English Language, Incentive Programs, Industry/Trade Analysis, Information Technology Consulting, Latin Language, Market Trend Analysis, Marketing, Metrics, Multitasking, Offshoring, Performance Analysis, Persuasion Skills, Power Amplifier, Presentation/Verbal Skills, Problem Solving Skills, Process Engineering, Professional Services, Profit & Loss, Profit & Loss Management, Relationship Management, Request for Proposals (RFP), Sales, Sales Management, Software Development, Stock Purchase Plans, Team Player, Technical Support, Usage Analysis, Writing Skills
LOCATION
Buffalo Grove, IL
POSTED
30+ days ago

Skip to main content

  • Jobs

  • Life at Cognizant

  • Our culture

  • Learning and development

  • Global citizenship

  • Pathways to Cognizant

  • How we hire

  • Students and new grads

  • Alumni

  • Consulting professionals

  • Locations

  • Events

  • Blog

  • Global (English)

Change region

Global site

Americas

  • United States (English)
  • Canada (French)
  • Canada (English)
  • Brazil (Portuguese)
  • Latin America (Spanish)

India

  • India (English)

Europe, Middle East, and Africa

  • UKI (English)
  • France (French)
  • Spain (Spanish)
  • The Netherlands (Dutch)
  • Germany (German)
  • All other countries (English)

Asia Pacific and Japan

  • China (Chinese)

  • Japan (Japanese)

  • Thailand (Thai)

  • All other countries (English)

  • Saved Jobs 0

  • Join our talent community

Client Relationship Manager - Consumer Goods

00066948281

  • Date published Apr 27 2026
  • Location Buffalo Grove / United States
  • Job category Sales and Marketing
  • Work model Hybrid

Client Relationship Manager

Overview

Client Relationship Managers are key contributors to commercial side of Cognizant IT and Consulting Business. CRM will serve as the primary point of contact for assigned clients. They support and report into the Client Partner and act as business owners for assigned accounts, leading the day-to-day activities and P&L of these accounts. The CRM works with delivery teams to enhance backlog, optimizing the resource mix and navigating scope changes to ensure client expectations are met. They work towards establishing a positive client experience by conducting client meetings. A CRM''s shared measures are margin, revenue, client satisfaction & employee retention.

In this role, you will

  • Build trusted relationships with client stakeholders
  • Understand the client, issues, and priorities
  • Work with clients to define their problems and co-create solutions
  • Drive RFPs / proactive bids with regards to renewals, extensions, and expansion
  • Track of Consumer Goods industry trends relevant to client business and bring forth proactive ideas and solutions
  • Serve as the day-to-day point of contact for the clients
  • Responsible for backlog growth including renewals and extensions of current engagements
  • Lead the onsite project teams and ensure they are understand the client environment

We believe hybrid work is the way forward as we strive to provide flexibility wherever possible. Based on this role's business requirements, this is a hybrid position requiring 3-4 days a week in a client or Cognizant office. Regardless of your working arrangement, we are here to support a healthy work-life balance though our various wellbeing programs.

The working arrangements for this role are accurate as of the date of posting. This may change based on the project you're engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.

What you need to have to be considered:

  • 15+ years of experience in a client facing role in a consulting firm or an account/engagement management role in the IT professional services offshore/outsourcing industry, within Consumer Goods vertical.
  • Experience managing Client P&L of $15 + Million dollars including reporting and metric assessment for the account
  • Excellent ability and aptitude to influence and communicate effectively with business stakeholders up to the C-Suite
  • Ability to interface at all levels of an organization
  • Excellent oral and written communication skills and executive presentation and persuasion skills are required
  • Bachelor's degree or equivalent experience

These will help you stand out

  • MS or MBA degree
  • Strong background in a project environment and application development in the Consumer Goods vertical.
  • Proven track record to contribute to new business development efforts and to lead and handle multiple tasks in a dynamic environment
  • Must be detail oriented and able to manage and maintain all facets of complex assignments.
  • Demonstrable problem-solving abilities with the skills to identify strategic solutions to business problems that have enterprise-wide implications.
  • Demonstrate the flexibility to work among diverse corporate environments, industries, and technical and non-technical audiences

We''re excited to meet people who share our mission and can make an impact in a variety of ways. Don''t hesitate to apply, even if you only meet the minimum requirements listed. Think about your transferable experiences and unique skills that make you stand out as someone who can bring new and exciting things to this role.

The annual salary for this position is between $165,000-$180,000 depending on the experience and other qualifications of the successful candidate.

This position is also eligible for Cognizant's discretionary annual incentive program and stock awards, based on performance and subject to the terms of Cognizant's applicable plans.

Benefits: Cognizant offers the following benefits for this position, subject to applicable eligibility requirements:

  • Medical/Dental/Vision/Life Consumer Goods
  • Paid holidays plus Paid Time Off
  • 401(k) plan and contributions
  • Long-term/Short-term Disability
  • Paid Parental Leave
  • Employee Stock Purchase Plan

Disclaimer: The salary, other compensation, and benefits information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

#LI-MB1

The Cognizant community:

We are a high caliber team who appreciate and support one another. Our people uphold an energetic, collaborative and inclusive workplace where everyone can thrive.

  • Cognizant is a global community with more than 300,000 associates around the world.
  • We don't just dream of a better way - we make it happen.
  • We take care of our people, clients, company, communities and climate by doing what's right.
  • We foster an innovative environment where you can build the career path that's right for you.

About us:

Cognizant (Nasdaq: CTSH) is an AI Builder and technology services provider, building the bridge between AI investment and enterprise value by building full-stack AI solutions for our clients. Our deep industry, process and engineering expertise enables us to build an organization's unique context into technology systems that amplify human potential, realize tangible returns and keep global enterprises ahead in a fast-changing world. See how at www.cognizant.com or @cognizant.

Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.

If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email CareersNA2@cognizant.com for roles based in the Americas or CareersIndia2@cognizant.com for roles based in India.

Disclaimer:

Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.

Apply now

Save Saved

Share

Join our talent community

Haven't found the right opportunity yet? Receive the latest updates on job opportunities, recruitment events and company news tailored just for you.

Sign up

  • Candidate Privacy Notice
  • Talent Search Privacy Notice
  • Latest Vacancies
  • Terms
  • Privacy Notice
  • Applicant Notice
  • Fraud Alert
  • Notice to Third Party Recruiters
  • Cookies
  • Sitemap
  • Cognizant.com

Cognizant 2026, all rights reserved.

We care about your privacy

Thank you, your preferences have been updated.

By clicking "Accept All", you agree to the storing of cookies on your device to give you the most optimal experience using our website. We may also use cookies to enhance performance, analyse site usage and to personalise your experience.

Manage Preferences

Accept All Essential Only

About the Company

C

Cognizant Technology Solutions Corp

Cognizant is one of the world's leading professional services companies, transforming clients' business, operating and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant, a member of the NASDAQ-100, is ranked 230 on the Fortune 500 and is consistently listed among the most admired companies in the world.

We're driven by a passion to help our clients build stronger, more agile and more innovative businesses.

Cognizant enables global enterprises to address a dual mandate: to make their current operations as efficient and cost-effective as possible and to invest in innovation to unleash new potential across their organizations.

What makes Cognizant unique is our ability to help clients meet both challenges. We help them enhance productivity by ensuring that vital business functions work faster, cheaper and better. And, our ability to conceptualize, architect and implement new and expanded capabilities allows clients to transform legacy models to take their business to the next level.

COMPANY SIZE
10,000 employees or more
INDUSTRY
Computer/IT Services
FOUNDED
1994
WEBSITE
https://www.cognizant.com