Administrative Skills, Business Development, Business Operations, Business Support, Communication Skills, Cross-Functional, Customer Experience, Customer Relations, Customer Relationship Management (CRM), Customer Satisfaction, Customer Service Management, Customer Support/Service, Detail Oriented, Develop and Maintain Customers, Event Marketing, Marketing, Marketing Campaign, Marketing Communications, Meeting Minutes, Mentoring, Microsoft Office, Multitasking, Onboarding, Operational Support, Organizational Skills, Presentation/Verbal Skills, Problem Solving Skills, Project Tracking, Project/Program Coordination, Project/Program Management, Promotional Programs, Public/Media/Press/Analyst Relations, Retail, Sales, Sales Management, Sales Presentation, Sales Support, Team Player, Time Management, Training Program Development, Training/Teaching, Writing Skills
LOCATION
Oakland, CA
POSTED
3 days ago
We are seeking a motivated and personable Entry-Level Client Relations Associate to join our growing team. This is an excellent opportunity for a recent graduate or early-career professional looking to build experience in client relations, customer service, account management, marketing support, and business operations.
The ideal candidate enjoys working with people, building professional relationships, solving problems, and delivering exceptional client experiences. In this role, you will support client communication, coordinate projects, assist with marketing initiatives, and collaborate with internal teams to help ensure client goals are achieved.
This position provides hands-on training and valuable experience in client success, communications, event marketing, project coordination, and business development, making it an excellent starting point for a career in client services, marketing, sales, or account management.
Key Responsibilities
Serve as a primary point of contact for clients by providing professional, timely, and effective communication
Build and maintain strong client relationships through regular updates, check-ins, and follow-ups
Support client onboarding, account coordination, and ongoing project activities
Assist with marketing campaigns, promotional initiatives, and client engagement events
Collaborate with internal teams to coordinate projects and meet client objectives
Track project timelines, client requests, deliverables, and key updates
Prepare client presentations, reports, meeting notes, and follow-up materials
Respond to client questions and concerns with a positive, solutions-focused approach
Identify opportunities to improve client satisfaction and enhance the overall customer experience
Participate in team meetings, training programs, and professional development opportunities
Qualifications
Bachelor’s degree in Business, Marketing, Communications, Public Relations, or a related field preferred
Strong written and verbal communication skills
Customer-focused mindset with the ability to build trust and professional relationships
Excellent organizational skills and attention to detail
Ability to manage multiple priorities in a fast-paced environment
Positive attitude with strong problem-solving skills
Comfortable collaborating with clients, teammates, and cross-functional departments
Proficiency with Microsoft Office, Google Workspace, and familiarity with CRM or project management platforms
Preferred Experience & Skills
Internship, volunteer, academic project, or work experience in:
Customer service
Retail or hospitality
Sales support
Marketing
Administrative coordination
Event support
Interest in client management, customer success, marketing, communications, or business development
Ability to work effectively in a team-oriented environment
What We Offer
Comprehensive onboarding, training, and mentorship
Career growth opportunities in client services, marketing, and account management
Hands-on experience supporting clients and business initiatives
Collaborative and supportive team environment
Professional development and skill-building opportunities
Clear pathways for advancement within the organization
About the Opportunity
The Entry-Level Client Relations Associate role is designed for an ambitious professional who wants to develop valuable skills in communication, relationship management, customer experience, and business operations.
Whether you are a recent graduate or starting your professional career, this position provides the training, mentorship, and hands-on experience needed to grow into future opportunities in client success, account management, marketing, sales, and business development.