Client Experience Representative

    Highlights

    Join Perma-Seal Basement Systems, a trusted name in home solutions, and help us connect with our large existing customer base to promote our new insulation services. What You’ll Do: Make outbound calls to existing customers and schedule free insulation service inspections.

    Numbers & Facts

    Location
    Websitehttps://www.permaseal.net/careers-at-perma-seal

    Description

    Job Description

    Are you goal-driven, persuasive, and ready to make an impact? Join Perma-Seal Basement Systems, a trusted name in home solutions, and help us connect with our large existing customer base to promote our new insulation services. We’re looking for an in-office Appointment Setter who is more than just friendly on the phone—you’re a closer. Someone who knows how to guide a conversation, meet call goals, and convert interest into scheduled appointments. If that sounds like you, we’d love to talk.

    What You’ll Do:

    • Make outbound calls to existing customers and schedule free insulation service inspections
    • Close calls by meeting weekly appointment-setting goals and KPIs
    • Follow up via phone and email to generate strong leads (customer lists provided!)
    • Accurately log interactions and outcomes in our CRM system
    • Participate in weekly virtual team meetings via Google Meet

    Position Details:

    • Full-time
    • On-site
    • Flexible schedule with performance expectations
    • $20 Hourly + Bonus!

    What You Bring:

    • A results-oriented mindset and drive to meet or exceed goals
    • Confidence and skill in closing outbound calls by setting appointments
    • Strong phone presence with professional communication skills
    • Basic computer proficiency (Microsoft Office, CRM systems)
    • High school diploma or GED

    Additional Info:

    • Job offers contingent upon background check, physical, and drug screening (Perma-Seal covers the cost)
    • Weekly team meetings held via Google Meet

    Why Perma-Seal?

    We’re not just a company—we’re a tribe committed to doing the right thing, serving with purpose, and fostering growth. You’ll be part of a supportive, mission-driven team that values your time and empowers you to succeed. Ready to help homeowners and hit your goals from home? Apply today!


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