Client Care Representative

Client Care Representative

Location: Phoenix, AZ

Pay Range: $20-$24/hour + performance incentives

Schedule: Monday-Friday, full-time

Be the First Impression That Sets the Standard

We're hiring a Customer Service Representative who takes pride in delivering a professional and positive experience with every interaction.

If you enjoy helping people, staying organized, and being part of a strong team, this is a great fit.

What You'll Do

• Answer incoming calls, texts, and emails
• Schedule service appointments and support dispatch
• Make outbound calls to customers and maintenance members
• Maintain accurate customer records
• Assist with reporting and admin tasks
• Help keep the office organized and running smoothly

What We're Looking For

• 1+ year of customer service or admin experience
• Strong communication and problem-solving skills
• Attention to detail and organization
• Positive, team-oriented attitude

Preferred:

• HVAC or trades experience
• ServiceTitan familiarity

Why Join Reliance?

• Your work directly impacts the customer experience
• You'll be part of a team that communicates and supports each other
• Leadership values input and recognizes performance
• Office dog on-site-great for morale (as long as you're dog-friendly)

What You'll Get

• Health, dental, and vision insurance
• 401(k) with employer contribution
• Paid holidays, PTO, and sick time
• Training and development opportunities

If you want a role where your work matters day-to-day, apply today.

Hiring is contingent upon being able to pass a background and drug test.