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Client Care Coordinator

Apex Staffing

Benton, Arkansas

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JOB DETAILS
SKILLS
Administrative Skills, Billing, Billing Records, Clinical Support, Communication Skills, Customer Experience, Customer Support/Service, Data Entry, HIPAA (Health Insurance Portability and Accountability Act), Medical Office, Medical Office Administration, Medical Records, Microsoft Excel, Microsoft Outlook, Microsoft Word, Multitasking, Operational Support, Order Supplies, Organizational Skills, Pediatrics, Problem Solving Skills, Process Management, Record Keeping, Schedule Development, Team Player, Typing
LOCATION
Benton, Arkansas
POSTED
30+ days ago

Locally owned pediatric care facility seeking a highly organized and professional Client Care Coordinator to serve as the first point of contact for patients, parents and providers. This fast-paced role is essential to creating a positive client experience while managing scheduling, intake, insurance verification, records, billing support, and daily office operations.

Key Responsibilities

  • Manage intake process for new clients
  • Coordinate scheduling and provider caseloads
  • Maintain waitlists and communicate with clients regularly
  • Verify insurance benefits and authorizations
  • Process payments, invoicing, and account balances
  • Maintain medical records and process record requests (HIPAA compliant)
  • Order supplies and assist with office upkeep
  • Support clinic operations and provider productivity
  • Perform general administrative duties as assigned

Qualifications

  • Minimum 1 year previous medical front office experience
  • Strong data entry and typing skills
  • Proficiency in Microsoft Excel, Word, Outlook, etc.
  • Excellent communication and customer service skills
  • Organized with strong multitasking abilities
  • Self-starter with problem-solving skills
  • High integrity, professionalism, and dependability
  • Reliable transportation required

Compensation

  • $16.00 to $18.00 DEO
  • 401(k) with 4% company match
  • Paid time off & paid holidays
  • 75% company-paid medical insurance
  • Dental, vision, life insurance options
  • FSA/HSA options
  • Positive team culture and great work environment

Schedule:

Monday–Thursday: 8:00 AM–5:00 PM
Friday: 8:00 AM–4:00 PM

If you thrive in a busy environment, enjoy helping others, take initiative, and value teamwork and accountability we want to meet you!


 

About the Company

A

Apex Staffing