Administrative Skills, Communication Skills, Customer Support/Service, Customer/Client Research, Data Processing, Detail Oriented, Document Archiving, E Programming Language, Establish Priorities, Finance, Finance Software, Financial Planning, Financial Services, High Net Worth, International Business, Interpersonal Skills, Legal, Microsoft Excel, Microsoft Office, Microsoft Outlook, Microsoft PowerPoint, Microsoft Word, Multitasking, Organizational Skills, Prepare Correspondence, Presentation/Verbal Skills, Problem Solving Skills, Process Improvement, Record Keeping, Regulations, Sales Presentation, Series 7, State Laws and Regulations, Strategic Planning, Tax Reporting, Technical Operations, Time Management, Writing Skills
Saratoga Springs, New York
Rockefeller Capital Management was established in 2018 as a leading independent financial advisory services firm. Originally founded in 1882 as the family office of John D. Rockefeller, the Firm has evolved to offer strategic advice to ultra- and high-net-worth individuals and families, institutions, and corporations from offices in 33 markets throughout the United States, as well as an office in London. The Firm oversees $212 billion in client assets as of April 30, 2026.
Position:
A Private Advisor team within our Rockefeller Global Family Office business unit is seeking a highly motivated individual to join its growing team as a Client Associate. The Client Associate will work with our Private Advisor team members and will assist the team with servicing high net worth individuals and families. The ideal candidate is thorough in their work, operates with a high attention to detail, has strong communication, organization, time management and problem-solving skills, and is driven to develop and grow in their role.
Responsibilities:
- Collaborate closely with the Private Advisors to provide exceptional service to clients, ensuring comprehensive support and efficient administration of client accounts
- Gather and manage various forms of client data (i.e., tax information, investment information, etc.) to support the client team in the effective planning of client service strategy
- Assist with financial planning and projections
- Prepare, proof and print client presentations and other important materials for client-related meetings
- Assist with annual tax reporting and gathering documents during tax season
- Format deliverables that are sent to clients, ensuring they meet the highest standards of quality and professionalism
- Maintain and archive documents in an organized digital filing system
- Execute special projects as assigned
- Account opening and maintenance
- Transferring assets and money movement
- Completing investment subscription documents
- Assisting with client online access
- Keep Private Advisors apprised of the status of client related tasks
- Respond to account activity and other internal or external inquiries
- Maintain a sense of ownership and accountability for the Client Associate services; communicate clearly, maintain careful records, have attention to detail and follow compliance policies and procedures
- Process all client cashiering requests (money market redemptions, wires, checks, journals, check deposits, etc.)
- Attend compliance and continuing education training sessions as required by regulatory agencies and the firm
- Use available technology to appropriately improve processes
- Handle operational aspects of client accounts including reporting on account holdings and investment performance, and posting daily cash activity
- Prepare client correspondence and obtain necessary management approvals
- Liaise with other teams such as Operations, Technology, as well as external investment sponsors, to review daily processing of data in the relevant relationship accounts thus ensuring that reporting deliverables are accurate, complete, and timely
- Administrative work as needed
Qualifications:
- 0-2 years prior client service experience within financial industry, or equivalent experience, preferred
- Series 7 & 66 preferred, and if not, willing to obtain
- BA/BS degree
Skills:
- Strong interpersonal, organizational, and client service skills
- Detail-oriented with ability to prioritize and organize workflow with a strong sense of urgency and prioritize competing deadlines
- Strong verbal and written communication skills
- Ability to work in a fast-paced, high intensity work environment as well as manage multiple tasks effectively with frequent interruptions
- High proficiency in Microsoft Office – Outlook, Word, Excel and PowerPoint
- Experience with eMoney financial planning software a plus
Compensation Range:
The anticipated base salary range for this role is $45,000 to $90,000. Base salary for the role will depend on several factors, including a candidate’s qualifications, skills, competencies, and experience, and may fall outside of the range shown. In addition, this role may be eligible for other variable compensation programs. Rockefeller Capital Management offers a comprehensive benefit package including health coverage, vacation time, paid leave, retirement plan, and more. Visit careers.rockco.com to learn more about additional opportunities and benefits offerings.
Disclosure:
Rockefeller & Co. LLC, Rockefeller Financial LLC, Rockefeller Trust Company, N.A., The Rockefeller Trust Company (Delaware), Rockefeller Financial Services, Inc. and all other subsidiaries of Rockefeller Capital Management L.P. (individually and collectively, “Rockefeller”) is an equal opportunity employer and does not discriminate on the basis of race, religion, sex, gender, sexual orientation, gender identity or expression, national origin, citizenship, age, military or veteran status, marital or partnership status, caregiver status, legally recognized disability, or any other basis protected by applicable federal, state or local law (“protected characteristics”).
Rockefeller Capital Management participates in the E-Verify program in certain locations, as required by law.