Communication Skills, Customer Satisfaction, Insurance, Legal, Life Insurance, Needs Assessment, Organizational Skills, Problem Solving Skills, Resolve Customer Issues, Time Management
LOCATION
Medicine Lake, MN
POSTED
Today
$750 Sign-On Bonus After 90 Days Summary: Messerli Kramer, a trusted Twin Cities law firm since 1965, is looking a full-time, Client Account Coordinator to join our team in Plymouth, MN. The role of the Client Account Coordinator is to be the primary relationship contact and account owner for their assigned clients. This role will work closely with teams throughout the organization to ensure client needs are addressed accurately and in timely manner. Will also participate in monthly calls, client audits, remote and on-site visits. Essential Functions and Duties: Providing excellent communication to all clients by anticipating and resolving issues in a manner that exceeds the client’s expectations. Working with teams throughout the organization to respond to client audit requests and questionnaires by assigned deadlines. Participating in monthly calls, remote audits, and on-site visits. Reviewing and responding to client inquiries to solve critical in a timely fashion. Properly tracking deadlines to meet client requirements. Communicating regularly with the client to evaluate satisfaction and proactively identifying upcoming needs. Benefits & Perks Include: Medical, Dental, & Vision Insurance HSA & FSA Accounts 401K, with 4% company contribution (after 1 year of service) Paid time off (17 days per year) Paid holidays off (7 days per year a floating holiday) Company Paid Life Insurance Employee Assistance Program Building amenities include: Free parking, onsite restaurant, & onsite free gym Compensation details: 19-19 Hourly Wage PIce2a38b9e3c6-25448-410504575c143e31-5e48-4549-b638-05792d185386