Consulting, Customer Relations, Customer Satisfaction, Customer Support/Service, Follow Through, Internet/Online Service, Interpersonal Skills, Marketing, Onboarding, Sales, Sales Closing Skills, Sales Support
Liberty Consulting and Management, a sales and marketing firm, is looking for a Client Account Assistant to help New York get wired with Verizon Fios. The Client Account Assistant will learn how to manage accounts for entire buildings, close sales by being the friendly face they remember, and follow up to ensure their new connection reaches every room.
As a Client Account Assistant, you’ll dive into our training to become the face of Verizon Fios. The Client Account Assistant manages each account with a smile, ensuring that every sales interaction is like a conversation rather than a pitch. It’s a great way to build your sales skills while helping clients upgrade to the world of Verizon Fios, one successful account at a time.
Core Functions of the Client Account Assistant
- Assist with client account support activities related to Verizon Fios internet services and connectivity solutions.
- Organize account details, client preferences, and communication records to support efficient Verizon Fios account coordination.
- Help simplify Fios service information during sales interactions to support informed sales decisions and positive account experiences.
- Monitor account updates and assist with client sales outreach regarding service enrollment, scheduling updates, and onboarding support.
- Build positive client relationships through attentive account communication and personalized Verizon Fios sales interactions.
- Collaborate with sales team members to support account growth and improve client satisfaction tied to Verizon Fios services.
Preferred Skills for the Client Account Assistant
- Ability to connect clients through sales conversations about Verizon Fios.
- Strong interpersonal skills that make client interactions friendly and supportive.
- Dependable follow‑through to ensure account details are accurate and complete.
- Comfort in guiding clients through plan options without technical jargon.
- Skill in reinforcing Verizon Fios’s role as a trusted provider in New York.
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Liberty Consulting and Management