Billing, Billing Records, Communication Skills, Customer Support/Service, Data Entry, Financial Control, GMP (Good Manufacturing Practices), Logistics, Multitasking, Organizational Skills, Presentation/Verbal Skills, Problem Solving Skills, Safety/Work Safety, Shipping/Receiving, Telephone Skills, Time Management, Writing Skills
Flow Controller Position
The Flow Controller position is a fast-paced environment. This position is essential to the operation's success as it works closely with customers and on-site management to manage shipping and receiving as well as billing and invoicing. It requires organizational skills as well as the ability to multi-task in an efficient and timely manner.
When you join ID Logistics, you become part of a company committed to investing in our employees.
This commitment is the foundation for the ID Logistics benefits program. As an employer of choice, ID Logistics invests in you by providing a comprehensive benefits program that offers a valuable, affordable benefit plan package that includes medical, dental, vision, employer paid life insurance, 401(k) with employer match, generous paid time off along with other supplemental benefits.
Responsibilities:
- Provides customer service assistance to customers and manages incoming calls.
- Compares identifying information and counts, weighs, or measures items of incoming and outgoing shipments to verify information against bills of lading, invoices, orders, or other records.
- Set daily delivery appointments.
- Process incoming deliveries.
- Process completed loads.
- Resolve any issues with shipping and/or receiving with internal staff.
- Files paperwork daily.
- Follow corporate and site-specific Good Manufacturing Practices and report noncompliance when observed.
- Observe all company safety rules and assist in enforcement as appropriate.
- Other duties as assigned.
Benefits:
- Medical, dental, vision after 60 days of employment (options available)
- 401K with matching program
- STD, LTD
- Vacation and sick time
- Friendly and open-door culture
Schedule: M-F 07:00-15:30
Hourly Rate: $20.00
Requirements:
- High school diploma or GED; or equivalent combination of experience and education.
- 3 months verifiable customer service experience.
- Strong written and verbal communication skills.
- Outstanding computer and data entry skills.
- Ability to effectively multi-task.