Clerk, Collections

Our client, a Waste Disposal company, is looking for a Clerk, Collections for their West Babylon, NY location.
 
Responsibilities:

• The duties of a Collections Specialist include collection calls and/or correspondence in a fast paced goal oriented collections department.
• Providing customer service regarding collection issues, process and review account adjustments, resolve client discrepancies and short payments.
• Manages assigned book of business and collections of all the outstanding accounts receivables from clients and customers
• The following responsibilities are general duties that a particular employee in this position may or may not be required to perform.
• The actual duties required of this position will vary.
• Monitor accounts on a daily basis and identify outstanding account receivables.
• Take actions in order to encourage timely payments.
• Assist cash application specialist for application customer remittances and perform research on all customer payment.
• Enlist the efforts of sales and senior management when necessary to accelerate the collection process.
• Must communicate & follow up effectively with sales dept regarding customer accounts on a timely basis.
• Process credit card and e-check payments and refunds
• Resolve billing issues and discrepancies
• Contact clients and discuss their overdue payments.
• Accountable for reducing delinquency for assigned accounts.
• Prepare and present reports on collection activities and progress.
• Performs other job-related duties as assigned.
• Managing upto 1500 accounts.

• Manager is looking for candidates with Industrial/ Manufacturing collections experience only.
• Candidates in other industries will be rejected.
• Candidate only wants candidates with consistent work experience.
• Candidates with numerous employment gaps or consistent job hopping will not be considered.
• Proven experience as a Collection Specialist or similar role
• Knowledge of various collection techniques
• Excellent communication and interpersonal skills
• Problem-solving and critical-thinking skills
• Ability to prioritize and manage multiple responsibilities
• 3-5 years High Volume Collections experience (Over 500+).
• High school diploma
• Associate's/Bachelor's degree is a plus
• The following machines, tools, equipment and/or software are commonly, but not always, associated with the performance of this position.
• Actual machines, tools, equipment and/or software used will vary.
• Office equipment including, but not limited to computer, phone, fax, calculator and copier.
• MS Office including Word, Excel.
• Company information systems applications including CMS/RMS, InfoPro, Soft-Pak

• Health Benefits
• Referral Program
• Excellent growth and advancement opportunities