This position oversees Access Services, managing parking assignments, ID cards, and keys for faculty, staff, and students using complex records systems.
Responsibilities include serving as the primary contact, issuing permits, IDs, and keys, managing access control, and reconciling fees.
Requires 4-5 years customer service experience, high school diploma, strong communication, math, and problem-solving skills, and proficiency with office equipment.
Work involves daily interaction with university departments, external vendors, and students in a general office environment, with occasional overtime during peak times.
The role emphasizes excellent customer service, attention to detail, and the ability to learn new technologies, including AI tools.