Clerical - Client Services Back Office Operations Support Specialist

Job#: 3034133

Job Description:

Back Office Operations Support Specialist (Accounts Payable)

Location: Fort Worth, Texas (Onsite)

Employment Type: Contract

Role Overview

We are seeking a detail-oriented Back Office Operations Support Specialist. This role is responsible for the timely processing of work items received through various channels, including system cases, email, and paper mail. The position demands acute attention to detail, effective time management, and clear communication with peers, customers, and internal partners to manage a high volume of work, which can range from 5,000 to 25,000 items per month. The role involves extensive research and may require outbound calls.

Key Responsibilities

• Perform account reconciliations, including payment allocations, refunds, and account terminations, ensuring all subsequent corrections are processed accurately.
• Manage accounts payable functions by processing vendor invoices and lease citations, conducting research to cross-charge customers where applicable, and reviewing invoices in the exception tool.
• Handle the processing of hostile account terminations such as repossessions and charge-offs, preparing legally compliant notifications for both consumer and commercial accounts.
• Prepare documentation for and process account modifications, including Autopay enrollment, due date changes, extensions, deferrals, and restructures, in accordance with compliance guidelines.
• Manage customer relations by reviewing incoming correspondence, creating and assigning departmental cases, and preparing response letters for outgoing mail.

Required Qualifications

Education: A high school diploma is required.

Experience: One year of job experience in Accounts Receivable or Banking is preferred.

Skills: Candidates should possess excellent organizational, verbal, and written communication skills. The role also requires analytical skills and adaptability to change.

Preferred Qualifications

• A college degree in Accounting or Finance.
• Job experience or education in other accounting-related fields.
• Proficiency in data entry.

Compensation & Benefits

The pay rate for this position is between $18.00 and $20.00 per hour. Further details on benefits will be provided to eligible candidates.

This employer is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. This employer will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.

Apex uses a virtual recruiter as part of the application process. Click here for more details.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Benefits Department at [email protected] or 804-523-8228.

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico. Everforth Apex uses a virtual recruiter as part of the application process. Click here for more details.

Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Everforth Apex team member can provide.

Employee Type:

Contract

Location:

Fort Worth, TX, US

Job Type:

Date Posted:

May 15, 2026

Pay Range:

$18 - $20 per hour

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