Administrative Skills, Calendar Management, Communication Skills, Computer Skills, Customer Support/Service, Data Entry, Detail Oriented, Electronic Medical Records, Healthcare, High School Diploma, Maintain Compliance, Medical Record System, Medical Records, Microsoft Excel, Microsoft Office, Microsoft Outlook, Microsoft Word, Operations Management, Organizational Skills, Patient Confidentiality, Privacy Regulations, Psychiatry and Mental Health, Record Keeping, Regulations, Regulatory Compliance, Schedule Development, Team Player, Telephone Skills, Time Management
Heart, Mind, Body LLC is looking for a detail-oriented and dedicated Clerical Assistant to join our team. As a Clerical Assistant, you will play a vital role in ensuring the smooth and efficient operation of our office. Your responsibilities will include managing administrative tasks such as data entry, scheduling appointments, handling phone calls, and maintaining organized records. You will act as the first point of contact for patients, providing excellent customer service and support as they navigate their mental health journey. The ideal candidate will have strong organizational skills, attention to detail, and a commitment to upholding a welcoming and professional environment. If you're passionate about contributing to our mission and assisting our team in providing exceptional care, we invite you to apply.
Responsibilities
- Perform data entry and maintain accurate patient records in the electronic health record systems.
- Manage appointment scheduling and reminders for both patients and staff.
- Answer phone calls and respond to inquiries in a professional and courteous manner.
- Assist with the preparation and organization of office documents, materials, and supplies.
- Ensure confidentiality and compliance with privacy regulations in handling patient information.
- Support staff with various clerical tasks as needed.
- Maintain a clean and organized office environment.
Requirements
- High school diploma or equivalent; additional education or training in office administration is a plus.
- Previous experience in an administrative or clerical role preferred.
- Strong computer skills, including proficiency in MS Office Suite (Word, Excel, Outlook).
- Excellent organizational and time management skills.
- Strong attention to detail and accuracy in completing tasks.
- Ability to communicate effectively, both verbally and in writing.
- Customer service experience is highly valued.
- Ability to work independently and as part of a team.
- Knowledge of healthcare regulations and patient confidentiality practices is a plus.
- Positive attitude and willingness to learn in a dynamic environment.
Benefits
None except State mandated sick time.