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ClaimsXM IT Governance Configuration Analyst - Remote/Nationwide

Signature Performance, Inc.

Seattle, WA(remote)

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JOB DETAILS
SALARY
$100,000–$100,000.01 Per Year
JOB TYPE
Full-time, Employee
SKILLS
Analysis Skills, Asset Management, Atlassian JIRA, Business Processes, Change Management, Change Order Management, Communication Skills, Computer Science, Configuration Management, Cost Control, Data Analysis, Data Structures, Detail Oriented, Document Change Management, Documentation, Federal Government, HIPAA (Health Insurance Portability and Accountability Act), Healthcare Administration, Help Desk, IT Governance, Identify Issues, Information Technology & Information Systems, Legal, Life Insurance, Multitasking, Needs Assessment, Organizational Skills, Performance Management, Philosophy, Problem Solving Skills, Process Improvement, Project/Program Management, Reporting Skills, Requirements Management, Software Administration, Software Configuration Management, Software Testing, System Test, Systems Administration/Management, Systems Analysis, Systems Maintenance, Team Player, Testing, Time Management, Training/Teaching, United States Citizen, User Interface/Experience (UI/UX)
LOCATION
Seattle, WA
POSTED
30+ days ago
This is a remote based position. Applicants can be located nationwideBack

ClaimsXM IT Governance Configuration Analyst
#2645
United States
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Position Description

About You

You are a person who loves to manage and maintain system software configurations, ensuring changes are documented, tracked, and implemented correctly. We need someone who can act as a bridge between users and technology, ensuring systems align with processes and procedures. In the role of ClaimsXM IT Governance Configuration Analyst, you will be responsible for interpreting user requirements, translating them into technical configurations, implementing changes in non-production, validating them through testing, and overseeing their deployment into production.


Tell us about your experience with FACETS Software Configuration.
Are you a team player and a self-motivator?
What is your experience with conducting business in a way that is credit to a company?
We are counting on you to manage multiple projects using your problem-solving skills.
We are looking for someone UNCOMMON. What is uncommon about you?

Are you highly committed? Are you team-oriented? Do you value professionalism, trust, honesty, and integrity? If so, we cannot wait to meet you.

About The Position


Analyze & Design: Translate business requirements into system configurations, analyze data, and identify opportunities for improvement.
Requirements Gathering: Work with stakeholders (business users, developers) to understand system needs and desired outcomes.
Problem Solving: Analyze system issues, identify bottlenecks, and implement solutions to improve performance and user experience.
Integration: Ensure different software and third-party applications work together effectively.
System Configuration, Implement & Manage: Create Business Requirement Documents, configure software, adjust settings, workflows, data structures, and rules within applications to match business processes, manage Change Requests, and maintain system baselines.
Change Management: Create plans for system changes, test them in non-production, assist in SQA Testing, get approvals, and implement them in production, documenting every step.
Document & Report: Develop and maintain configuration documentation, processes, and generate reports as needed.
Support & Troubleshoot: Provide end-user support, resolve configuration-related issues, and assist with SQA testing and deployment.
Process Improvement: Enhance Change Management processes, participate in Change Advisory Board (CAB)meetings, and ensure audits.
Other duties as required.

Minimum Requirements:


3+ Years Facets Software Configuration Experience.
Asset Management Experience.
Strong understanding of the change management workflows.
Experience in Confluence and JIRA Tools a plus.
Familiarity with software configuration management principles and compliance frameworks (HIPAA, FedRAMP, etc.).
Knowledge of semantic versioning, release tagging and change management workflows.
Strong communication, collaboration, time management, stakeholder management skills.
Problem Solving, data analytics, and organizational skills with attention to detail.
Excellent communication skills with the ability to collaborate across technical and compliance teams.
Sound judgment, integrity and respect for confidentiality.
Bachelor's degree in computer science, Information Systems or related field or equivalent work experience.

About Us

You are uncommon. We are, too. We are looking for people to help us in our mission of working hard at lowering healthcare administrative costs for federal government agencies, payers, and providers. At Signature, our mission is to improve the health of our clients' business and make the lives of the people we work with better. As we continue to experience exponential growth, we are looking for uncommon individuals to enhance our vision. We will continue to accomplish our mission by leading with our values of Passion, Courage, Integrity, and Respect in all interactions, making us a consistent annual Best Places to Work organization. We need uncommon leaders with uncommon qualities to shape our uncommon culture and achieve our uncommon mission.

About the Benefits

When you are a member of Signature Performance, you are a part of a solutions-based organization where the values of passion, integrity, courage, and respect are the driving forces behind all our decision-making. We trust you to do important work and bring the best version of yourself to work every day, so we want to help you achieve a work-life balance while consistently challenging yourself. Signature believes in fully developing each one of our Associates. Our performance-driven philosophy boasts competitive pay and additional position specific incentives, where world-class training and development, resources, and events drive our award-winning culture where everyone thrives.


Health Insurance
Fully Paid Life Insurance
Fully Paid Short- & Long-Term Disability
Paid Vacation
Paid Sick Leave
Paid Holidays
Professional Development and Tuition Assistance Program
401(k) Program with Employer Match

Security Requirements


U.S. Citizenship or naturalized citizenship is required for this position.
All work on all positions at Signature Performance must be completed in the continental United States, Alaska, or Hawaii.

Work Schedule
Monday - Friday 8:00a - 5:00p CST

Compensation Range
$100,000/Annually

Position Type
Full Time

This Company is an Equal Opportunity Employer, and does not discriminate on the basis of race, gender, ethnicity, religion, national origin, age, disability, veteran status, or on any other basis prohibited by law. Information on race, gender and national origin will only be used for statistical and recordkeeping purposes, and will not be used in making any employment decisions. All information provided will be kept separate from your expression of interest. Providing this information is strictly voluntary, and you will not be subjected to any adverse action or treatment if you choose not to provide this information. If you do not choose to answer these questions, we ask that you select "Decline to Identify" for each question. Thank you for your voluntary cooperation.

About the Company

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Signature Performance, Inc.