You will apply your technical expertise, regulatory knowledge, leadership skills, and a strong commitment to ensuring delivery of high-quality outcomes for both the organization and its customers.
What You'll Do
Effectively assess and address complex claim issues by applying comprehensive understanding of the organization's standards, procedures, and philosophies related to claims handling. Stay abreast of legislative changes, court decisions, and industry trends that may impact claims practices. Recommend and implement changes to claims processes and practices as necessary.
Provide guidance and oversight to claims staff, ensuring that claims are handled efficiently and effectively. Offer expertise on technical aspects of claims handling and resolve any challenges that may arise.
Provide oversight of claims to settlement, ensuring that outcomes are fair and in line with company policies and procedures.
Contribute to the development of technical content for training programs aimed at enhancing the understanding of claims standards, policies, procedures, and processes among claims staff.
Effectively communicate complex technical concepts in a clear and understandable manner.
Analyze and evaluate extra-contractual exposures to the company.
What it Takes
Bachelors Degree or equivalent work experience
Minimum 8 years of related work experience
What You'll Receive
At Sentry, your total rewards go beyond competitive compensation. Below are some benefits and perks that you’ll receive.
Sentry is happy to offer flexibility through a scheduled Hybrid work model. Monday and Friday work from home if you choose to, Tuesday through Thursday you’ll work in office.
As a Sentry associate, you will have an in-office workspace and materials for your home office. In addition to the laptop, you will receive prior to your start, Sentry will provide equipment for your home office.
Meal Subsidy available for associates who report to an office.
401(K) plan with a dollar for dollar match on your first eight percent, plus immediate vesting to help strengthen your financial future.
Continue your education and career development through Sentry University (SentryU) and utilize our Tuition Reimbursement program
Generous Paid-Time Off plan for you to enjoy time out of the office as well as Volunteer-Time off
Group Medical, Dental, Vision, Life insurance, Parental leave, and our Health and Wellness benefits to encourage a healthy lifestyle.
Well-being and Employee Assistance programs
Sentry Foundation gift matching program to encourage charitable giving.
About Sentry
We take great pride in making Forbes’ list of America’s Best Midsize Employers. A lot of different factors go into that honor, many of which contribute to your job satisfaction.
Our bright future is built on a long track record of success. We got our start in 1904 and have been helping businesses succeed and protect their futures ever since. Because of the trust placed in us, we’re one of the largest and financially strongest mutual insurance companies in the United States. We’re rated A+ by A.M. Best, the industry's leading rating authority.
Our headquarters is in Stevens Point, Wisconsin, with offices located throughout the United States. From sales to claims, and information technology to marketing, we enjoy a rewarding and challenging work environment with opportunities for ongoing professional development and growth.
Get ready to own your future at Sentry. Opportunities await!
Jessica Welsh
HR Specialist
Jessica.Welsh@Sentry.com
Equal Employment Opportunity
Sentry is an Equal Opportunity Employer. It is our policy that there be no discrimination in employment based on race, color, national origin, religion, sex, disability, age, marital status, or sexual orientation.
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