Claims Specialist/Senior Claims Specialist

Mid-Continent Group, a subsidiary of Great American, based in Tulsa, Oklahoma, specializes in commercial casualty coverages with an emphasis on general liability for the construction, energy, and difficult-to-place business in other industries. Mid-Continent Group provides a broad selection of General Liability, Commercial Auto, Inland Marine and Umbrella products.

Be Here. Be Great. Working for a leader in the insurance industry means opportunity for you. Great American Insurance Group, a Fortune 500 company, combines “small company” culture with “big company” expertise. Here, your ideas will be heard, and you’ll have the support to succeed. With over 35 specialty and property and casualty operations, there are always opportunities to learn and grow.

At Great American, we value and recognize the benefits derived when people with different backgrounds and experiences work together to achieve business results. Our goal is to create a workplace where all employees feel included, empowered, and enabled to perform at their best.

This position is not eligible for employment visa sponsorship. Applicants must be authorized to work in the United States without the need for current or future sponsorship.

Mid-Continent Group is currently seeking a Claims Specialist/Senior Claims Specialist to join our Claims Team. The position will work a hybrid schedule from downtown Tulsa, OK, or downtown Cincinnati, OH.

Essential Job Functions and Responsibilities

• Manage a portfolio of complex, high-value commercial general liability and auto claims across the U.S.
• Lead investigations, evaluate coverage and liability, and drive resolution strategies.
• Represent the company in mediations, depositions, and trials.
• Collaborate with underwriting and marketing teams to identify trends and improve outcomes.
• Serve as a technical expert and strategic advisor within your line of business.
• Ensure compliance with all legal and regulatory standards.
• Offer expert advice to other members of your team on complex claim file management and demonstrate leadership across the organization.

Job Requirements

• 9+ years of experience handling general liability and/or commercial auto claims.
• Strong analytical skills and deep understanding of policy coverage.
• Excellent communication, negotiation, and organizational abilities.
• Bachelor’s degree in Business, Risk Management, Insurance, or related field (or equivalent experience).
• Professional designations (e.g., CPCU) are a plus.

Ready to Make a Difference?

Join a team where your expertise is valued, your voice is heard, and your career can flourish. Apply today and be part of something great.