Claims Clerk Sr

Do More… 

Surrounded by the giants of the property and casualty insurance industry, California Casualty has stood in stark contrast to its competitors for close to eleven decades. With a mission to protect the individuals that serve our communities, and a tight-knit culture stemming from its family ownership, working for California Casualty provides caring and skilled individuals with the opportunity to put down roots and leave work knowing they’ve done more for those who do so much. 

Owned and operated by the Brown family since 1914, California Casualty writes personal lines home and auto insurance for firefighters, educators, law enforcement, and nurses. In addition to its customer first focus, California Casualty also provides its group-member with unique policy features and affinity-based pricing. In line with the mission and values mentioned above, California Casualty is currently looking to add to its existing team with a new Claims Clerk Sr. and we hope that might be you!

Your Role Explained. 

Provides support to the Claims department, including answering incoming calls, completing SR1 forms, file jackets, photocopying, distributing mail, maintaining salvage logs, total loss checks, and dispatching assignments, etc. 

Roles and responsibilities of the Claims Clerk Sr. position include...

• Provides support to the Claims department, including answering incoming calls, completing SR1 forms, file jackets, photocopying, distributing mail, maintaining salvage logs, total loss checks, and dispatching assignments, etc.
•  Customer Service: Check the status of appointments and reschedule as necessary for the Message Center, Mitchell Med Pay Unit, Total Loss. Assist with scheduling of MDA's on appraisals with vendors. Maintain total loss salvage logs and send out correspondence as needed.
• Department Support: Sort, stamp and deliver internal department mail. Photocopy, maintain file jackets, answer and transfer calls. Call banks for lien releases for Total Loss and Subrogation departments.
• Other duties as required: Job may require fulfilling other incidental or related duties as assigned, assisting and training others, and performing duties of higher rated positions from time to time for developmental purposes.

Business Requirements:

• Some administrative/clerical and customer service experience is sufficient

The salary range is $18.95 -$26.55.  Actual compensation will be based on job-related skills, knowledge, and experience. A comprehensive benefits package is also offered, including medical and financial benefits, paid time off (vacation, holidays, sick leave, and personal days), and eligibility for the company’s performance sharing plan.