Claims Administrator

Claims Administrator

Location: Hartford, CT

Onsite Flexibility: Hybrid required in office two days per month (consecutive days; schedule provided at least two weeks in advance). Candidates must reside within a reasonable commuting distance of a client office: Wellesley, MA Hartford, CT Portland, OR Baltimore, MD Kansas City, MO.

Contract Details

• Position Type: Contract
• Contract Duration: 8 months (with potential for extension or conversion to FTE depending on business needs)
• Pay Rate: $19.00 $20.00 / Hour (USD)
• Shift / Schedule: Core hours are 8:00 AM 5:00 PM. Overtime is required during peak periods; once fully onboarded and performing at full capacity, approximately 10 hours of overtime per week is expected. Overtime may be scheduled outside of core hours, including weekends. During the initial onboarding period, overtime will be minimal.
• Work Authorization: Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

Job Summary

This role will support Stop Loss & Health Claims Services. You will be assigned claim submissions to manually enter data points into the designated template with a high level of accuracy. Individuals in this role will be subject to quality assurance audits and will be expected to escalate any data issues that arise to upper levels within the Data Intake Team.

Key Responsibilities

• Intake claims (approximately 20 per day); accurately enter data and minimize errors, as the role involves QA audits and strict quality expectations.
• Efficiently and accurately input data into templates, including manual data entry from reports.
• Demonstrate understanding of processes and the ability to escalate issues.
• Apply basic knowledge of data intake processes/policies and the ability to identify and escalate data discrepancies appropriately.

Required Skills

• Preferred experience in claims and medical coding
• Proficiency in basic office tools (Word, Excel, etc.)
• Ability to be a quick learner of internal claims systems

Important Notes

• By the three-month mark, the expectation is to reach approximately 95% processing accuracy and 99.7% financial accuracy.

About the Client

This international financial services organization, founded in 1865 and headquartered in Toronto, Canada, has grown into one of the world's most trusted providers of insurance, wealth management, and asset management solutions. Operating across Canada, the United States, Asia, and other global markets, this company manages over CAD $1.3 trillion in assets and serves millions of clients with a mission of helping people achieve lifetime financial security and live healthier lives.

The organization's reach extends across the full spectrum of financial planning from life insurance and group benefits to retirement solutions and institutional investment management. Subsidiaries including MFS Investment Management and SLC Management serve individual investors, pension plans, and institutional clients around the world, reflecting the breadth and depth of this company's capabilities.

Culture is a genuine priority here. With an 86 percent employee engagement score that exceeds the global financial services norm, and re-certification as a Great Place to Work across nine countries including Canada, the United States, India, Singapore, and Malaysia, this organization backs its inclusive values with measurable results. Employees benefit from over 700,000 hours of annual training investment, a commitment to diverse and equitable workplaces, and programs that support well-being alongside professional development.

Teams here span actuaries, financial advisors, investment analysts, group benefits specialists, and technology professionals. People describe the environment as collaborative, purposeful, and respectful one where a wide range of backgrounds and perspectives are genuinely welcomed. For professionals seeking a career at the intersection of financial impact and human purpose, this is an organization with global scale, deep resources, and a culture that supports long-term growth and success.

About GTT

GTT is a minority-owned staffing firm and a subsidiary of Chenega Corporation, a Native American-owned company in Alaska. We highly value diverse and inclusive workplaces and support Fortune 500 organizations across banking, financial services, technology, life sciences, biotech, utilities, and retail sectors throughout the U.S. and Canada.

Job Number: 26-08176

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