Claims Adjuster Trainee

Olympus Insurance Company

Jacksonville, Florida

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JOB DETAILS

SKILLS

Analysis Skills, Claims Management, Claims Processing, Customer Service Systems, Customer Support/Service, Dental Insurance, Establish Priorities, Genetics, High School Diploma, Human Resources, Insurance, Legal, Licensing, Life Insurance, Maintain Compliance, Mentoring, Microsoft Office, Military, Multitasking, Negotiation Skills, Organizational Skills, Property Management, Recruiting/Staffing Agency, Regulatory Requirements, Subrogation, Team Player, Time Management, Vision Plan

LOCATION

Jacksonville, Florida

POSTED

Today

Job Title: Claims Adjuster Trainee

Reports to: Claims Manager

Direct Reports: None

Location: Jacksonville Office

Position type: Full-Time

Normal Working Hours: Monday-Friday, 8:00AM-5:00PM

FLSA Status: Exempt, Salaried

Who We Are

Olympus Insurance Company is the premier insurance partner, providing the broadest coverage and superior service for Florida homeowners since 2007. We believe that insurance is a promise, and we honor our commitment to help homeowners navigate life's inevitable storms. Becoming an Olympian means joining a collaborative, people-first culture built on growth, accountability, and connection. Think Ahead. Think Olympus.

What Olympus Offers

We extend our signature White Glove Service to our employees through a comprehensive total rewards package, including:

Employer-sponsored medical, dental, and vision plans
Company-paid life insurance, short-term disability, and long-term disability
401(k) with company match
Paid Time Off to include annual PTO, Holidays, Floating Holidays, and Volunteer Time Off
Education Assistance Program and ongoing professional development opportunities
Wellness Lunch N Learns
Employee perks such as pet insurance, discount programs, and a welcoming office environment

At Olympus, we empower you to grow, contribute, and thrive both professionally and personally.

What You'll Do
As a Claims Adjuster Trainee, you'll receive hands-on training and mentorship while building the skills needed to investigate, evaluate, and resolve property claims with confidence. You'll learn about claims handling, policy coverage, customer service, industry systems, and Florida licensing requirements. As your knowledge grows, you'll begin managing lower-complexity claims while helping policyholders navigate the claims process with professionalism, empathy, and exceptional service.

Key Responsibilities

Learn the Claims Process
Complete training in licensing, claims handling, policy coverage, systems, and customer service while developing the skills needed to successfully manage property claims.
Investigate & Resolve Claims
Verify coverage, investigate losses, establish reserves, document claim activity, and work toward timely and accurate claim resolution as your experience grows.
Support Our Policyholders
Communicate with policyholders, contractors, attorneys, and public adjusters by providing claim updates, explaining coverage decisions, and delivering outstanding customer service throughout the claims process.
Collaborate & Maintain Compliance
Partner with internal teams to identify subrogation opportunities, recognize potential fraud indicators, and ensure claims are handled in accordance with company standards and regulatory requirements. You'll also support catastrophe response efforts when business needs arise.

What You'll Bring

High school diploma required; college degree or related business experience preferred.
Valid Florida 6-20 All Lines Adjuster License or the ability to obtain one within 14 calendar days of employment.
0-3 years of Florida property claims experience.
Strong analytical, organizational, communication, and negotiation skills.
Excellent customer service skills with the ability to build trust and resolve challenging situations.
Ability to prioritize multiple tasks and adapt in a fast-paced environment.
Proficiency with Microsoft Office and the ability to learn claims management systems quickly.

EEO Compliance

Olympus Insurance Company is an equal opportunity employer committed to fostering a diverse, inclusive, and respectful workplace. We prohibit discrimination and harassment of any kind based on race, color, religion, national origin, sex (including pregnancy, childbirth, and related medical conditions), age, disability, genetic information, marital status, sexual orientation, gender identity or expression, veteran or military status, or any other protected characteristic under federal, state, or local law.

This position will remain open until August 25, 2026, or until a sufficient pool of qualified candidates has been identified.

Agency Disclaimer:
This job posting is not intended to solicit resumes from staffing agencies. Any unsolicited resumes sent to this posting, to employees, or to the Company without a valid written and signed agreement from Human Resources will be considered the property of the Company, and no fees will be paid.

Claims Adjuster Trainee

Olympus Insurance Company

Jacksonville, Florida

About the Company

Olympus Insurance Company

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