CLAIMS ADJUSTER

CLAIMS ADJUSTER

Salary

$62,408.52 - $96,779.48 Annually

Location

101 NE 3rd Avenue, Fort Lauderdale, FL 33301, FL

Job Type

Full Time

Job Number

NB066-03

Department

Human Resources

Division

CLAIMS ADMINISTRATION

Opening Date

05/27/2026

Closing Date

6/17/2026 11:59 PM Eastern

• Description
• Benefits
• Questions

POSITION SUMMARY

The City of Fort Lauderdale employees possess a passion for public service demonstrated by a high degree of enthusiasm, self-reliance, and job proficiency. They effectively convey the vision and mission of the organization and provide excellent service and satisfaction to our internal and external customers.

This is professional work of average difficulty pertaining to liability claims adjustment against the City. An employee in this class investigates claims, collects data relating to claims, creates claim files, settles or recommends settlements with claimants, and assists with reviewing and approving certificates of insurance. Work requires extensive contact with claimants, City officials, attorneys, insurance companies, and public agencies. The employee must exercise reasonable initiative and independent judgment on preparing cases, analyzing facts, arranging settlements, or recommending resolution of claims.

Possession of a 620 license (Licensed All-Lines Adjuster) issued by the State of Florida Department of Insurance should be clearly indicated in the "Certificates and Licenses" section of each qualifying application.

This is a Management Category IV position which includes five (5) additional Management Vacation Days and a Vehicle Allowance of $120/month.

This is a classified position covered by the Personnel Rules.

ESSENTIAL JOB FUNCTIONS

Essential functions are the basic job duties that an employee must be able to perform, with or without reasonable accommodation. The list of essential functions, as outlined herein, is intended to be representative of the tasks performed within this classification. The omission of a function does not preclude management from assigning essential duties not listed herein if such duties relate to the position.

• Investigates claims and counter-claims filed against and on behalf of the City, which may include, but not be limited to, scene/field investigations, interviews witnesses, takes statements and affidavits, photographs scenes of accidents, and assembles evidence for court presentations
• Evaluates claim circumstances, injuries and conditions according to current liability laws and regulations
• Prepares and presents the facts of the claim and makes recommendations to the City's senior staff for claim resolution or defense
• Attempts to secure settlements out of court and negotiates settlements subject to supervisor's approval
• Processes subrogation files to recover expenses owed to the City
• Supports senior adjusters with attending trials and mediations on behalf of the City
• Assists with reviewing outside counsel legal bills for payment approval
• Assists with processing financial electronic transfers between Risk Management and other departments
• Attends Claims Review, Risk Management Committee, and other inter-departmental meetings
• Supports senior adjusters with reviewing and determining liability exposure on City contracts, film permits, bonds, business tax applications, and café permits
• Supports senior adjusters with reviewing vendor insurance coverage sufficiency on certificates of insurance
• Assists with coordinating Risk Management's responses to public records requests via the City Clerk's Just FOIA (Freedom of Information Act) program
• Works with internal City staff and external providers
• May supervise subordinate clerical personnel for task accomplishment
• Performs related work as required

JOB REQUIREMENTS, PREFERENCES & WORK ENVIRONMENT

MINIMUM JOB REQUIREMENTS:

• Bachelors Degree in Business Administration, Risk Management, Public Administration, or related field.
• Three (3) or more years of experience in the investigation of liability claims adjustment. Additional qualifying experience or completion of coursework at an accredited college or university in a job related field, may substitute on a year-for-year basis for the required experience or education.
• Must possess the State of Florida 620 (Licensed All-Lines) license at time of application (it is the responsibility of the employee to maintain validity of license throughout employment with the City). Possession of this license may substitute for one (1) year of the experience requirement.
• Possess or be able to obtain a valid State of Florida drivers license within 30 days after hire (it is the responsibility of the employee to maintain validity of license throughout employment with the City).

PREFERRED QUALIFICATIONS:

• Experience adjusting/investigating municipal (state, county, city) liability claims, especially for a self-insured entity in accordance with Florida Statute 768.28.
• Insurance certifications or other advanced degrees such as: AIC, CPCU, ARM, RMPE, MPA, or MBA.

As public servants, employees may be required to work immediately before, during, and/or after an emergency. All employees must be available and able to work assigned shifts as determined by their Department Heads.

PHYSICAL STANDARDS REQUIRED TO PERFORM ESSENTIAL JOB FUNCTIONS:

The position is generally sedentary. Employees sit most of the time, but may walk or stand for extended periods of time.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

HOW TO APPLY & SUPPLEMENTAL INFORMATION

Applicants who qualify will be subject to an extensive selection process and screening program, which may include, but not be limited to evaluation of training and experience; written test; interview; employment record, background check; medical examination; and drug screen. The expected duration of the selection process varies by position.

The City of Fort Lauderdale is an Equal Opportunity, Affirmative Action, inclusive employer and a Drug Free Workplace. The City of Fort Lauderdale does not discriminate based on age, citizenship status, color, disability, marital status, national origin, race, religion, sex, or sexual orientation. Veterans preference per Florida law.

For technical support with your application, contact GovernmentJobs.com from 9 am to 9 pm EST, Monday to Friday, at (855) 524-5627 or email support@ governmentjobs.com.

The City of Fort Lauderdale offers a comprehensive benefits package to all regular full-time employees including vacation, holiday, and sick leave as well as medical, dental, vision, life and short-term disability insurance.

Click here for an overview of employment information including our benefits package.

Click here for additional management benefits.

Say "Hello" to the City of Fort Lauderdale and Say "Goodbye" to Your Student Loan! Under the U.S. Department of Educations Public Service Loan Forgiveness (PSLF) program, the remaining balance on your student loan may be forgiven after you have made 120 qualifying monthly payments while working full-time at the City of Fort Lauderdale! Click here for more information or to see if you qualify.

In addition to the competitive benefits package and salary, the City of Fort Lauderdale participates in the Florida Retirement System (FRS) which offers an investment option and a pension option and requires a 3% contribution from employees. All new City of Fort Lauderdale employees are automatically enrolled in FRS. Click here to view additional information on the Florida Retirement System.

01

What is the highest level of education you possess from an accredited college or university (preferably with major coursework in business or public administration, liberal arts, or other appropriate field)?

• None
• Less than 1 year
• 1 year
• 2 years or Associates Degree
• 3 years
• 4 years or Bachelors Degree
• Masters Degree

02

If you possess a Masters Degree please indicate the area of study, educational institution, and month/year received. If not, enter "N/A."

03

How many years of paid work experience do you have in the investigation of liability claims adjustment?

• No experience
• Less than 1 year
• 1 year
• 2 years
• 3 years
• 4 years
• 5 years
• 6 years
• 7 or more years

04

Do you possess a valid 620 license (Licensed All-Lines Adjuster) issued by the State of Florida Department of Insurance and did you clearly indicate this in the "Certificates and Licenses" section of your application. This is a requirement for this position.

• Yes
• No

05

Do you possess or are you able to obtain (and maintain thereafter) a valid State of Florida drivers license within 30 days of hire?

• Yes
• No

06

Have you previously adjusted/investigated municipal (state, county, city) liability claims (general, automobile, or police professional), directly for or on behalf of the governmental entity? If so, which type(s) and for how many years?

07

Have you previously adjusted/investigated liability claims (general, automobile, or police professional) directly for or on behalf of a self-insured entity? If so, which type(s) and for how many years?

08

Have you previously adjusted/investigated liability claims (general, automobile, or police professional) in accordance with Florida Statute 768.28? If so, which type(s) and for how many years?

09

How many years have you been a licensed claims adjuster with the State of Florida?

10

What is the average open claim inventory that you have been responsible for handling?

11

Do you have any of the following insurance certifications or other advanced degrees (e.g. AIC, AIS, ARM, CPCU, MPA, MBA, etc.)?

Required Question

Employer City of Fort Lauderdale

Address Tower Building - 101 NE 3rd Ave

Department of Human Resources - 16th Floor

Fort Lauderdale, Florida, 33301

Phone 19548285300

Website http://www.fortlauderdale.gov