Artificial Intelligence (AI), Automation, Business Services, Business Transformation, Candidate Screening, Citrix Product Family, Citrix XenApp, Cloud Computing, Communication Skills, Cross-Functional, Customer Support/Service, DHCP (Dynamic Host Configuration Protocol), DNS (Domain Name System), Desktop Virtualization, Employee Assistance Plan, Engineering, Engineering Management, Fortune 500 Customers, Genetics, High Availability, Hospital, Hypervisors, Identify Issues, Image Management, Microsoft Active Directory, Microsoft Product Family, Microsoft Windows Azure, Microsoft Windows NT Group Policy, Microsoft Windows Operating System, Multitasking, Network Protocols, Performance Analysis, Performance Management, Presentation/Verbal Skills, Process Improvement, Root Cause Analysis, Scripting (Scripting Languages), Software Administration, Systems Administration/Management, Systems Analysis, Systems/Internals Programming, TCP/IP (Transmission Control Protocol/Internet Protocol), Team Player, Technical Leadership, Technical Presentation, Technical Writing, Technical/Engineering Design, Thin Clients, Time Management, Topology, VMWare, VPN (Virtual Private Network), Windows PowerShell, Writing Skills