Administrative Skills, Billing, Business Administration, Business Services, Car Rentals, Content Management Systems (CMS), Customer Support/Service, Data Entry, Dental Insurance, Fleet Management, Microsoft Excel, Organizational Skills, Rentals, Vision Plan
Overview
Start your career with Enterprise! We''re hiring immediately!
The Citations Coordinator provides support for the Enterprise/National/Alamo brands with responsibility for the administrative processing of citations and tolls. This position is responsible for researching violations and billing customers by using the CMS application, municipality website, or by phone with the municipality. The Citation Coordinator is also responsible for maintaining a strong relationship with the different municipalities, Business Administration Shared Services departments, and field personnel to ensure that citations processing is working in the best interest of the company.
This position will be in person in Tulsa, OK with the option to work a hybrid schedule. Working hours will be Monday through Friday with an 8 hour set schedule work day.
This position is located at 14002 E. 21st. St. Tulsa, OK 74134.
We offer a robust Benefits Package including, but not limited to:
- Competitive Compensation - This position offers targeted 1st year annual compensation of $37,500 with an average 40 hour work week.
- Paid Time Off, starting with 12 days off per year
- Health, Dental, Vision insurance; Life Insurance; Prescription coverage
- Employee discounts on car rentals, car purchases and much more!
- 401(k) retirement plan with company match and profit sharing
Privately held by the Taylor family of St. Louis, Enterprise Mobility together with its affiliate Enterprise Fleet Management manages a diverse fleet of 2.4 million vehicles and accounted for nearly $38 billion in revenue through a network of more than 9,500 fully-staffed neighborhood and airport rental locations in more than 90 countries and territories.
Responsibilities
- Review and research notices for proper processing procedures
- Prepare electronic files using macros and upload into CMS system
- Prepare paper violations for data entry on Excel template and upload into CMS system for processing
- Verify and update addresses of municipalities in CMS system
- Sign and notarize court required affidavit forms to transfer liability of violations
- Make decisions on whether or not a citation should be paid and billed to the renter
- Prepare and file disputes for vehicle plate issues
- Assist with special projects and perform miscellaneous job-related duties as assigned
Equal Opportunity Employer/Disability/Veterans
Qualifications
- Must have at least 2 years of administrative support experience
- Must have at least 1 year of customer service experience
- Previous citations experience preferred
- Intermediate working knowledge in Excel
- Apart from religious observations, must be able to work Monday-Friday 40 hours/ work week
- Must be willing to accept starting pay of $18.03/hour.
- Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.
E
Enterprise Holdings Inc
ABOUT COMPANY:
A family-owned, world-class portfolio of brands. A global network that spans across more than 90 countries. Some 100,000 dedicated team members sharing common values. And more than 1.9 million vehicles taking our customers wherever they need to go. Any way you measure it, we've become a leader in the transportation service industry. How did we get here? By taking care of our customers, our communities and our employees – and staying true to our mission.
Working Here
Our people are the reason for our success. By living out our values each day and providing exceptional customer service, we’ve built a strong culture – one in which we bring honesty and integrity to all we do. We work hard, but never forget to have a little fun in the process. For more than 60 years, our values have been at the root of our success as a team and as individuals.
Our Values:
• Our brands are the most valuable things we own.
• Personal honesty and integrity are the foundation of our success.
• Customer service is our way of life.
• Our company is a fun and friendly place where teamwork rules.
• We work hard... and we reward hard work.
• Great things happen when we listen... to our customers and to each other.
• We strengthen our communities, one neighborhood at a time.
• Our doors are open.
10,000 employees or more
Travel, Transportation and Tourism
Military Leave, Prescription Drug Coverage, Professional Development, 401K, Employee Referral Program, Flexible Spending Accounts, Employee Events, Retirement / Pension Plans, Life Insurance, Merchandise Discounts
https://go.enterpriseholdings.com