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CIE Assistant (Bilingual)

Wake County Public School System

  • Cary, North Carolina
  • 30+ days ago
  • Full-time

Highlights

ConsiderableknowledgeofMicrosoftOffice,specificallyMicrosoftWord,Excel,PowerPoint;GoogleApps; Bilingual English/Spanish; Excellentcustomerservicesskills; Excellentorganizationalskills; Effectiveinterpersonalskillstodealwithadiversepublic; Ability to communicate clearly and concisely both in oral and written form in English and Spanish using a variety of communication techniques and tools to ensure the appropriate flow of information, collaborative efforts, and feedback; Abilitytouseavarietyofofficeequipmentsuchasacopier,faxmachine,scanner,etc. Receives and returns phone calls to parents or school employees who need information; answers and sends emails to answer inquiries and delivers needed documents and information; provides customer service to those who visit the office.

Numbers & Facts

LocationCary, North Carolina
Job TypeFull-time

Description

Overview:

POSITION TITLE (Oracle title)

CIEASSISTANT (Bilingual)

 

WORKING TITLE

CIE Assistant

 

SCHOOL/DEPARTMENT

EnglishasaSecondLanguage(ESL)

 

LOCATION

CrossroadsI,Cary,NCand/orSatelliteSite

 

PAY GRADE

NoncertifiedGrade21

 

FLSA STATUS

Nonexempt

 

ELIGIBILITY FOR EMPLOYMENT CONTRACT

No

 

WORK WEEK SCHEDULE

Monday-Friday (occasional evenings and weekends) Position is not available for a Hybrid Telework workweek

 

POSITION PURPOSE:

Supports the activities the office by performing general clerical duties such as copying, receiving telephone calls, and providing customer service.

 

MINIMUM QUALIFICATIONS:

KNOWLEDGE, SKILLS, AND ABILITIES (KSAs)

  • ConsiderableknowledgeofMicrosoftOffice,specificallyMicrosoftWord,Excel,PowerPoint;GoogleApps;
  • Bilingual English/Spanish;
  • Excellentcustomerservicesskills;
  • Excellentorganizationalskills;
  • Effectiveinterpersonalskillstodealwithadiversepublic;
  • Ability to communicate clearly and concisely both in oral and written form in English and Spanish using a variety of communication techniques and tools to ensure the appropriate flow of information, collaborative efforts, and feedback;
  • Abilitytouseavarietyofofficeequipmentsuchasacopier,faxmachine,scanner,etc.;
  • Abilitytominimizeerrorswithattentiontodetail;
  • Abilitytoestablishandmaintaineffectiveworkingrelationshipswithschoolsystemstaff,students,parents, and community members.

 

EDUCATION, TRAINING, AND EXPERIENCE

  • HighSchooldiplomaorequivalent.

 

CERTIFICATION AND LICENSE REQUIREMENTS

None

 

PREFERRED QUALIFICATIONS:

  • Experienceinaclericaloreducationalrelated area;
  • Experienceinterpretingand/ortranslatinginEnglishandSpanish.

 

ESSENTIAL DUTIES AND RESPONSIBILITIES:

  1. TranslatesandinterpretsinEnglishandSpanish,asneeded.
  2. Performsgeneralclericalduties(e.g.,copying,faxing,typing,notetaking,schedulingmeetings).
  3. Receives and returns phone calls to parents or school employees who need information; answers and sends emails to answer inquiries and delivers needed documents and information; provides customer service to those who visit the office.
  4. Investigatesspecificquestions,concerns,andissuestoprovideanswersand/orresolutions.
  5. Attendsallrequiredmeetingsandtrainings.
  6. Performsotherrelatedduties,asassigned.

 

WORK ENVIRONMENT/PHYSICAL REQUIREMENTS

Thisjoboperatesinaprofessionaloffice environmentandhasanoiselevelofmostlylowtomoderate.Thisroleroutinely uses standard office equipment such as computers, phones, photocopiers, and filing cabinets. The position, at times, must be able to come into direct contact with school system staff and staff members of external funding agencies, and the community. Work is considered light physical work, requiring the exertion of up to ten pounds of force.

 

EFFECTIVE DATE:6/2026

 

DISCLAIMER: The above statements are intended to describe the general purpose and responsibilities assigned to this position. They are not intended to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and skills required by the employees assigned to this position. This description may be revised by HR and approved at any time.

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