Chiropractic Assistant

ChiroCare of Florida is seeking a compassionate, energetic, and dependable Bilingual Chiropractic Assistant to join our growing team. Fluency in both English and Spanish is required to effectively communicate with our diverse patient population. This is a fast-paced, patient-focused position where you'll work closely with our chiropractors to deliver outstanding patient care while helping keep our office running efficiently.

Responsibilities

Patient Care

• Prepare patients for treatment and assist the chiropractor during examinations and therapies.
• Guide patients through prescribed therapies and rehabilitation exercises.
• Administer therapeutic modalities including electrical muscle stimulation (EMS), ultrasound therapy, traction, decompression, vibration therapy, and other treatments as directed by the chiropractor.
• Maintain treatment rooms and ensure equipment is clean, sanitized, and operating properly.
• Educate patients on treatment plans and ensure they have an exceptional experience throughout their visit.

Administrative Duties

• Welcome patients with exceptional customer service.
• Answer multi-line phones and assist patients in both English and Spanish.
• Schedule, reschedule, and confirm appointments.
• Verify patient information and accurately document visits in the electronic medical record (EMR).
• Collect co-pays and process payments.
• Complete patient check-in/check-out and maintain organized patient records.
• Perform general administrative tasks including filing, scanning, and maintaining office supplies.

Qualifications

• Must be fluent in English and Spanish (required).
• High school diploma or equivalent required.
• Previous experience in a chiropractic, medical, physical therapy, or healthcare office is preferred but not required.
• Excellent communication and customer service skills.
• Strong organizational skills with the ability to multitask in a fast-paced environment.
• Comfortable using computers and electronic medical records (EMR).